PASINDU AKASH DAHANAYAKA
Dubai
Summary
Reliable, cooperative, and skilled server with experience in fine dining seeking new opportunities in an exclusive restaurant. I am looking to contribute to the establishment's success with a solid work ethic, dedication, and ability to multitask even under strict time constraints.
Overview
10
10
years of professional experience
Work History
Waiter, Im-Room Dining
Atlantis The Palm
12.2022 - Current
- Maintain the Forbes standards-Ensure all food and beverages are prepared and served according to Forbes standards
- Executing tasks and responsibilities delegated by head waiters and the management team
- In-charge of handling Review Pro platform and generating weekly and monthly reports for management reference
- Handling monthly beverage and quarterly equipment inventory
- Handling ISO 22000 FSM and HACCP documents and record keeping
- Facilitate communication between FOH and BOH for a smooth operation
- Conduct pre/post shift briefings and allocating duties for food and beverage attendant staff
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Food and Beverage Attendant, In-Room Dining
Atlantis The Palm
01.2022 - 11.2022
- Maintain the Forbes standards- operating and serving food and beverages
- Ensuring that all necessary preparations are in place for a smooth operation
- Acknowledge all the allergies, dietary restrictions and communicate among staff
- Assisting sous chef/chef de partie in expediting food pass before dispatch
- Maintain a clean and hazard free environment according to HACCP and Food Safety Management systems
- Directing guests through the menu while offering and serving
- Preparing and serving non-alcoholic and alcoholic beverages
- Collect dishes upon meal completion and clear trolleys and trays
- Ensure that guest room amenities are delivered promptly and efficiently
- Follow the duty allocation given by the waiter/head waiter
- Handling JD Edwards, Coupa and Oracle for departmental purposes
Food and Beverage waiter , In Room Dining
Shangri - la Hotel, Colombo.
11.2018 - 11.2021
- Responsible for supervising the In-Room Dining Department, which serves 500 hotel rooms.
Restaurant Waiter
The Blue Water Hotel - Sri Lanka.
01.2016 - 11.2018
Trainee Waiter
Concord Grand Hotel - Sri lanka.
12.2014 - 12.2015
Education
Graduate Certificate - Diploma in Microsoft Office
IDM National Campus, Colombo.
Sri Lanka.03-2019
NVQ Level 3 - Restaurant And Bar Service
National Apprentice &Industrial Training Authority
Sri Lanka.12-2015
G.C.E. O/L - GCEs
Royal College, Panadura.
Sri Lanka.12-2012
Skills
- POS and cash register system
- Food safety and hygiene
- Responsible service of Alcohol
- Fine dining operational skills
- Critical thinking skills
- Effective communication skills
- Strong product knowledge
- Flexible and attentiveness
- Problem-solving skills
Languages
English
Elementary
A2
Sinhala (Sri Lankan)
Bilingual or Proficient (C2)
ACHIEVEMENTS & RECONGITIONS
- Achieved a Forbes Audit score of 95% for October 2023, leading in the Food & Beverage and hotel Sectors.
- Achieved a Forbes Audit score of 92.68% for October 2024, leading in the Food & Beverage and hotel Sectors.
- Recognized as the Star of the Month at Atlantis the palm in november 2023.
- Recognized for extraordinary service at Atlantis the palm in December 2023.
- Recognized consecutively for extraordinary service for the first Quarter 2023.
- Recognized for extraordinary service at Atlantis the palm in May 2022.
- Promoted to a waiter position within 11 months of joining the team.
References
References will be provided upon request.
Timeline
Waiter, Im-Room Dining
Atlantis The Palm
12.2022 - Current
Food and Beverage Attendant, In-Room Dining
Atlantis The Palm
01.2022 - 11.2022
Food and Beverage waiter , In Room Dining
Shangri - la Hotel, Colombo.
11.2018 - 11.2021
Restaurant Waiter
The Blue Water Hotel - Sri Lanka.
01.2016 - 11.2018
Trainee Waiter
Concord Grand Hotel - Sri lanka.
12.2014 - 12.2015
Graduate Certificate - Diploma in Microsoft Office
IDM National Campus, Colombo.
NVQ Level 3 - Restaurant And Bar Service
National Apprentice &Industrial Training Authority
G.C.E. O/L - GCEs
Royal College, Panadura.
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