PATIENCE BATENGA
Dubai
Summary
Dynamic and dedicated receptionist with effective communication and organization skills, honed at Anantara Hotel. Successfully resolved customer complaints and maintained a welcoming environment, enhancing guest satisfaction. Adaptable and positive, I excel in managing inquiries and administrative tasks, ensuring seamless operations in fast-paced settings.
Overview
4
4
years of professional experience
Work History
Receptionist
Anantara Hotel
01.2022 - 02.2023
- Greeted incoming visitors and customers professionally.
- Checked-in guests
- Resolved customer problems and complaints.
- Answered phone promptly.
- Kept reception area clean and neat.
Receptionist
Dektos Hardwares Limited
12.2018 - 12.2019
- Welcomed guests in a friendly, positive manner.
- Answered and forwarded phone calls.
- Assisted guests with their inquiries.
- Carried basic day to day administrative tasks to support the team.
Education
Outstanding Customer Service
Alison
10-2024
Computer Studies
Shimoni Core College
12-2019
High School Diploma -
Muthurwa Girls High School
12-2016
Skills
- Effective communication skills
- Organization skills
- Time management
- Positive Attitude
- Telephone skills
- Adaptive and Flexible
Languages
English
Swahili
References
- +971547141899 _ Mr.Jonathan _ Anantara Hotel
- paulikedi@gmail.com _ Dektos Hardwares
Timeline
Receptionist
Anantara Hotel
01.2022 - 02.2023
Receptionist
Dektos Hardwares Limited
12.2018 - 12.2019
Outstanding Customer Service
Alison
Computer Studies
Shimoni Core College
High School Diploma -
Muthurwa Girls High School
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