Patricia 0wusu

Welcomed guests upon arrival, ensuring a smooth and efficient check-in process.

- Provided guests with information about the resort's amenities and services, including dining options and recreational activities.

- Managed phone calls and emails, addressing guest inquiries and resolving any concerns or issues.

- Collaborated with team members to ensure seamless operations and a high level of guest satisfaction.

- Maintained accurate records of guest information and transactions.

- Contributed to the resort achieving high guest satisfaction scores.

Greeted guests with a warm and friendly demeanor, ensuring a positive first impression.

- Assisted with check-in and check-out procedures, managing guest bookings and resolving any issues promptly.

- Coordinated with housekeeping and maintenance teams to ensure rooms and facilities were in excellent condition.

- Managed guest inquiries and provided information about hotel services, local attractions, and transportation options.

- Handled cash and credit transactions accurately, following established procedures