Summary
Overview
Work History
Education
Skills
Career Experience
Personal Information
Hobbies and Interests
Training
Languages
Timeline
Generic

PATRICIA BARRETO

Vasco Goa

Summary

A Motivated reliable retail banking professional with excellent leadership skills, competent, hardworking & energetic. Strong in building customer relationship, financial advise and business development. Excellent communication and leadership quality working with diverse group of team members 14 plus years’ of experience in retail banking, handling profitable & branch operations Willing to learn & grow in any job position assigned.

Overview

15
15
years of professional experience

Work History

Branch Manager

The Citizen Co-operative Bank Ltd
09.2015 - Current
  • Responsible for day-to-day bank operations & RBI audit compliances
  • Delivering customer services, developing & attaining sales goals
  • Planning & Maintaining branch compliance & profitability.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Maintained friendly and professional customer interactions.
  • Complied with regulatory guidelines and requirements.

NRI Relationship Manager

Axis Bank Ltd
11.2013 - 04.2015
  • Responsible for all NRI Customer’s Investments
  • Responsible for High-Net-worth NRI customers retention and addition
  • Received awards, certificates, mementos for outstanding business performance.

Relationship Manager

HDFC Bank
10.2012 - 10.2013
  • Excellence in customer relationship & retention
  • Featured in the Wall of Fame for HDFC Bank 2013
  • Achieved targets of new banking products investment through customers.

Deputy Manager – Teller Authorizer

HDFC Bank
07.2009 - 08.2012
  • Awarded Best Teller Authoriser 2010 – 2011
  • Awarded Certificate of Excellence 2010 – 2011
  • Awarded The Silver Star 2010 – 2011.

Education

Bachelor’s in Computer Application - Computer Applications

Murgao Education Society’s College of Arts & Commerce
Goa India
04.2005

High School Diploma -

Deepvihar Higher Secondary School
Goa India
04.2002

SSC -

St Therese’s High School
Goa India
04.2000

Skills

  • Business Development
  • Operational Reports
  • Cash handling expertise
  • Banking Products and Services
  • Account Review
  • Financial Oversight
  • Relationship Building

Career Experience

  • 09/2015, Present, Branch Manager, The Citizen Co-operative Bank Ltd, Vasco, Goa, Responsible for day-to-day bank operations & RBI audit compliances Delivering customer services, developing & attaining sales goals. Planning & Maintaining branch compliance & profitability


  • 11/2013, 04/2015, NRI Relationship Manager, Axis Bank Ltd, Margao, Goa, Responsible for all NRI Customer’s Investments. Responsible for High-Net-worth NRI customers retention and addition Received awards, certificates, mementos for outstanding business performance


  • 10/2012, 10/2013, Relationship Manager, HDFC Bank, Vasco, Goa, Excellence in customer relationship & retention, Featured in the Wall of Fame for HDFC Bank 2013. Achieved targets of new banking products investment through customers


  • 07/2009, 08/2012, Deputy ManagerTeller Authorizer, HDFC Bank, Vasco, Goa, Awarded Best Teller Authoriser 2010 – 2011 Awarded Certificate of Excellence 2010 – 2011 Awarded The Silver Star 2010 – 2011

Personal Information

  • Date of Birth: 03/28/85
  • Gender: Female
  • Marital Status: Married

Hobbies and Interests

Reading books, Travelling, Water sports.

Training

  • Bank training in Mumbai / Pune / Hyderabad/ Udaipur
  • Leadership development

Languages

English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)

Timeline

Branch Manager

The Citizen Co-operative Bank Ltd
09.2015 - Current

NRI Relationship Manager

Axis Bank Ltd
11.2013 - 04.2015

Relationship Manager

HDFC Bank
10.2012 - 10.2013

Deputy Manager – Teller Authorizer

HDFC Bank
07.2009 - 08.2012

Bachelor’s in Computer Application - Computer Applications

Murgao Education Society’s College of Arts & Commerce

High School Diploma -

Deepvihar Higher Secondary School

SSC -

St Therese’s High School
PATRICIA BARRETO