PATRICIA MWAI
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Alshaya Group Limited
09.2018 - 03.2023
- Received and sorted incoming mail and packages to record,dispatch,or distribute to correct recipient.
- Arranging for temporary accommodation and transportation for overseas employees upon joining the business.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Using computers to generate reports, transcribe meeting minutes, create presentations, and conduct research
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Hostess
PF Chang's Lamer
01.2018 - 08.2018
- Welcome guests with a genuine smile and keep track of each station
- Made a chart of each server's station and its tables
- Reviewed all reservations for each shift and assigned suitable tables
- Kept notes on how many people were at the party, time of arrival, etc
- Estimated wait times for guests, answered the phone, took reservations, and took away.
Education
Bachelors - Business Information technology
Kenya Methodist University
2016
Certificate in International Computer Driving License (ICDL 1& II) - undefined
Institute of Software
2011
Kenya Certificate of Secondary Education - undefined
Our Lady of Lourdes Girls High School
2010
Skills
- Customer Service
- Customer Relations Management
- Office Management
- Phone Etiquette
- Data Management
- Communication Skills
- Problem-Solving Skills
- Spreadsheet Development
- Excel Spreadsheets
Languages
English
Advanced (C1)
Timeline
Administrative Assistant
Alshaya Group Limited
09.2018 - 03.2023
Hostess
PF Chang's Lamer
01.2018 - 08.2018
Bachelors - Business Information technology
Kenya Methodist University
Certificate in International Computer Driving License (ICDL 1& II) - undefined
Institute of Software
Kenya Certificate of Secondary Education - undefined
Our Lady of Lourdes Girls High School
Similar Profiles
Saira BanuSaira Banu
Technical Lead IT Supervisor at Alshaya India Pvt LimitedTechnical Lead IT Supervisor at Alshaya India Pvt Limited
ANAS Al-ZAGARIANAS Al-ZAGARI
System Support Engineer at Alshaya GroupSystem Support Engineer at Alshaya Group
Safnas Faleel DeenSafnas Faleel Deen
Merchandiser - MENA at Alshaya Group (BOOTS Pharmacy)Merchandiser - MENA at Alshaya Group (BOOTS Pharmacy)