PATRICIA MAE RAFANAN
BURJUMAN,DUBAI
Summary
Motivated sales administration professional with extensive experience supporting high-performing sales teams. Completed tasks promptly and accurately to aid department productivity. Liaised professionally with staff and clients to facilitate smooth, open communication channels.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Sales administrator
DECA PROPERTIES
Sheikh Zayed Road, Dubai
09.2023 - Current
- Managed daily administration process associated with registration, updating registration, sending emails to the agencies that are registered to the company regarding the pending documents that is needed for registration.
- Effectively managed time to ensure store administration tasks
- Making Sales Offer and Booking forms.
- Answer customer enquiries over the phone, by email and face to face.
- Update customer records.
- Check stock and re-order supplies.
- Organise deliveries.
- Provide admin support to the agents/relationship manager.
- Finalized sales administration accurately and promptly to meet company standards.
RECEPTIONIST ADMIN
NAFFCO
Jafza, Dubai
01.2023 - 08.2023
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Managed bookings, schedule, cancel and re-arrange appointments.
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Delivered front of house duties with warm and professional manner.
- Answered [Number]+ telephone calls per day, compiling detailed notes and promptly forwarding as required.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
- Provided clerical support to company employees, including copying, faxing and file management.
- Managed calendars, strategically scheduling appointments to maximise availability.
- Embodied company values through friendly and reliable customer service.
- Acted as first point of contact for wide range of personnel.
Education
Bachelor of Technology - Information Technology
ABE Busines International College - Urdaneta
Urdaneta, Pangasinan, Philipines 01.2016 - 05.2020
Skills
- Sales administration
- Advance Microsoft Office Suite
- Strong customer service orientation
- Top sales performer
- Filling system maintenance
- Telephone skills
Languages
English
Advanced
Filipino
Native
Certification
- International Research Conference on Information Technology Education | (IRCITE - 2017)
- Wesleyan University Philippines (February 2017)
- International Research Conference on Information Technology Education | (IRCITE)2019 Royce Hotel Clark Field, Pampanga Philippines (March 1,2019
Timeline
Sales administrator
DECA PROPERTIES
09.2023 - Current
RECEPTIONIST ADMIN
NAFFCO
01.2023 - 08.2023
Bachelor of Technology - Information Technology
ABE Busines International College - Urdaneta
01.2016 - 05.2020
Similar Profiles
Srihan PrasannaSrihan Prasanna
DECA Member at DECADECA Member at DECA
Elijah LopezElijah Lopez
Night Stocker at DECANight Stocker at DECA
Fernando MoralesFernando Morales
Cashier at DECA CommissaryCashier at DECA Commissary