Summary
Overview
Work history
Education
Skills
Personal Information
Custom
Timeline
PATRICK MITCHELL A. MARTIN

PATRICK MITCHELL A. MARTIN

Dubai,UAE

Summary

I am eager to leverage my comprehensive training and skill set in a challenging role that allows me to contribute meaningfully to the company's success. My goal is to join an organization where I can apply my expertise and dedication to drive results and ensure mutual growth and achievement.

Overview

4
4
years of professional experience
1
1

UAE Driving License

Work history

IT Administrator

Montreal Management Consultant LLC.
Dubai, Uae
10.2022 - 06.2025
  • Expertly installed and configured a wide array of computer hardware, software, systems, networks, printers, and scanners.
  • Monitoring and maintaining computer systems and networks.
  • Setting up accounts for new users (Active Directory, Google Workspace, E365, ERP)
  • Delivered comprehensive technical support throughout the company, both in-person and remotely
  • Skilled in the repair and replacement of IT equipment, ensuring minimal downtime
  • Coordinated with vendors to ensure timely updates and maintenance of IT equipment and services.
  • Documented IT procedures, configurations, and inventory for effective knowledge management and compliance.
  • Efficiently managed the receipt and inventory of items from suppliers.
  • Demonstrated proficiency in photography, specifically with Canon DSLR cameras.
    Adept at photo editing using Adobe Photoshop and Illustrator.
  • Implemented and maintained security measures to protect systems and data from unauthorized access.
    Administered user accounts, permissions, and access rights across various platforms and applications.
  • Provided end-user support and training to ensure efficient use of technology resources.
  • Assisted in the deployment and integration of new technologies to enhance business operations.
  • Analyzed system logs and identified potential issues with computer systems.
  • Successfully transitioned company's communication tool from one platform to another without any hitches.

Master data Architect

RAMCAR FOODGROUP
07.2021 - 03.2022
  • Harmonize process flow of creating a production master data.
  • Provides a single source of record.
  • Better control and defined access on master data maintenance.
  • Provides support to business processes.
  • Create SQL Patches for Master Data Maintenance of creation and Updates
  • Work to ensure successful application and server migrations including analyzing and resolving migration exceptions and errors
  • Analyzed how data is coming in and how it will need to be organized so that when it is needed, it can easily be used.
  • Solving data problems as they arise.
  • Hands-on experience with business processes across multiple master data domains (i.e Customer (KFC, TOKYO TOKYO) and Material)
  • Technologies: Sql server | PhpmyAdmin

Technical Support Engineer

RAMCAR FOODGROUP
02.2021 - 07.2021
  • Desktop And Laptop Hardware and Software Troubleshooting
  • Repairing and replacing equipment as necessary
  • Pre-staying and deployment activity in store
  • Monitoring and maintaining computer system and networks
  • Cable Management
  • Ethernet Cable Crimping, Repair and Setup
  • Desktop, Laptop and POS Hardware, Devices and software Configuration, Including Network Connection to setup workstations for employees
  • Router Configuration and setup
  • Operating System Installing
  • Patched software and installed new versions to eliminate security problems and protect data
  • Setting up accounts for new users
  • Broke down and evaluated user problems, using test scripts, personal expertise and problem question
  • Reimaged workstations for future installation into user environment
  • Printer Configuration and setup
  • Talk clients through a series of actions, either via phone, email or teams, until they've solved a technical issue

Education

Bachelor's Degree - Information Technology

University of the East

Secondary - undefined

Children of Mary Immaculate College
01.2012 - 01.2015

Primary - undefined

San Diego Parochial School
01.2004 - 01.2012

Skills

  • Hardware troubleshooting
  • Software troubleshooting
  • Network administration
  • Video Editing
  • Programming Language
  • Adobe Creative Suite
  • Microsoft Office 365/Google Workspace administration
  • Proactive systems monitoring
  • Customer Relationship Management
  • Active Directory knowledge
  • Product Knowledge
  • Time Management
  • Cable Management
  • Strong Troubleshooting
  • Vendor management
  • Excellent vendor liaison
  • SQL database understanding

Personal Information

  • Age: 28
  • Date of birth: 03/26/1997
  • Gender: Male
  • Nationality: Filipino

Custom

Available upon request.

Timeline

IT Administrator - Montreal Management Consultant LLC.
10.2022 - 06.2025
Master data Architect - RAMCAR FOODGROUP
07.2021 - 03.2022
Technical Support Engineer - RAMCAR FOODGROUP
02.2021 - 07.2021
Children of Mary Immaculate College - Secondary,
01.2012 - 01.2015
San Diego Parochial School - Primary,
01.2004 - 01.2012
University of the East - Bachelor's Degree, Information Technology

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PATRICK MITCHELL A. MARTIN