Summary
Overview
Work History
Education
Skills
Timeline
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Paul  Zziwa

Paul Zziwa

Head Barista

Summary

Personable team member experienced in crafting specialty coffee and teas and providing superior customer service. Fluent in range of coffee beans, origins and blends. Dedicated to providing unique service to coffee enthusiasts in fast-paced environments. Knowledgeable individual with deep familiarity of espresso machine, blender and coffee maker operations. Customer-oriented candidate recognized for delivering high-quality service to promote cafe's culture, values and mission. Consistently receives excellent feedback and praise from customers. Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.

Overview

3
3
years of professional experience

Work History

Head Barista

Bageri Form Coffee Shop
Dubai , Dubai
01.2020 - Current
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Presented process improvement ideas to leadership team to cultivate professional, friendly and efficient work environment.
  • Monitored customer feedback to improve barista performance and customer service.
  • Collaborated with cafe management to design and implement promotional strategies for cafe items.
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Developed coffee beverage menu, recipes, specialty coffee drinks, and appropriate menu pricing.

Education

Kitagobwa High School
Kampala

Skills

Espresso machine operation

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Timeline

Head Barista

Bageri Form Coffee Shop
01.2020 - Current

Kitagobwa High School
Paul Zziwa Head Barista