Paul Benedict Pablo

About ERP Administrator seeking position with well-established organization with excellent skills and the ability to work independently or as part of a team. To be a productive and beneficial member of the environment, society, and organizations in which I may be involved. For over nine years, I have been managing and overseeing the IT operations and systems for various retail brands at Liwa Trading Enterprises LLC, a leading retail company in the UAE. I have two certifications in productivity and distance leadership, which reflect my ability to work effectively and efficiently in a remote and dynamic environment. My core competencies are information technology, analytical skills, and retail POS systems. I ensure the smooth and efficient functioning of the IT infrastructure and applications, support the business needs and goals, and resolve any technical issues or challenges. I also provide IT consulting and analysis services to the management and stakeholders, offering insights and recommendations on how to optimize the IT performance and processes, enhance the customer experience, and improve the business outcomes. I am passionate about learning new technologies and best practices and collaborating with my team and other departments to deliver high-quality IT solutions. Summary of Qualifications Strong experience in ERP Systems Implementation, Support and Project Management Ability to manage disaster recovery systems for ERP. Ability to manage ERP applications storage, database, backups and annual restore. Familiarity with Microsoft Navision 2009 | 2016 and Dynamics365 system and database environments Ability to identify the various problems and resolve them. Excellent in customer service skills, ability to communicate well with customers with efficiency. Attentively, patiently, sincerity and problem solving skills if necessary. Advance knowledge on English verbal and written communication skills. Advance knowledge in Microsoft Office Tools. Able to work in a fast-paced environment with demonstrated ability to manage multiple challenging tasks and demands. High dynamic, trainable and flexible. Computer repair and trouble shooting Having a friendly and engaging personality Basic knowledge in SQL Query POS Set-up Retails and Upgrades Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.

Computer Engineering Certificate