Innovative digital marketer with exemplary credentials in market research and identifying ideal content for customers. Adept with social media and marketing tools to establish presence and increase traffic. Solid writing and content creation skills.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Service Advisor
Bosch
Udumalpet, Indian
05.2014 - 01.2015
Responded to customer requests with friendly, knowledgeable service and support.
Examined service history and provided initial inspection of vehicle to identify issues.
Oversaw workflow and schedule of dealership to entail smooth process.
Greeted customers and asked open-ended questions to better determine needs.
Informed customers regarding warranty protections, potential cost savings and benefits of trading in versus fixing car.
Registered customer information on database to maintain accurate records.
True Value Incharge
ABT MARUTI SUZUKI
Pollachi, India
01.2015 - 11.2019
Managing the company's supply portfolio ensuring transparency of spending
Generating and implementing efficient sourcing and category management strategies
Analyzing and calculating costs of procurement and suggest methods to decrease expenditure.
Evaluated and addressed individual client needs and concerns through targeted assessments.
Maintained accurate, up-to-date and confidential files in line with reporting standards.