Highly skilled and enthusiastic professional with more than six years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
15
15
years of professional experience
Work History
OPERATION EXECUTIVE
AMTS GROUP LLC
ABU DHABI, UNITED ARAB EMIRATES
03.2019 - Current
Maintain effective communication and collaboration with vendors to establish strong working relationships, negotiate contracts, and ensure timely delivery of goods and services
Supervise and manage the performance and productivity of the staff, including training, coaching, and providing regular feedback
Implement efficient processes and procedures to optimize operational effectiveness and enhance overall productivity
Monitor and analyze operational data, identifying areas for improvement and recommending solutions to enhance efficiency
Conduct regular audits to ensure compliance with company policies and regulations
Develop and maintain a comprehensive vendor database, tracking their performance, pricing, and availability.
MEDICAL INSURANCE COORDINATOR
HOME HEALTH MEDICAL CENTER LLC
ABU DHABI, UNITED ARAB EMIRATES
03.2012 - 06.2017
Demonstrated exceptional multitasking abilities to efficiently manage various responsibilities simultaneously
Successfully supervised and led a team of staff members, providing guidance and support in daily operations and ensuring optimal performance
Proficiently served as an insurance approval officer, efficiently processing insurance claims and ensuring compliance with company policies and procedures
Extensive IT skills utilized to manage electronic medical records, streamline administrative processes, and improve overall clinic efficiency
Conducted thorough medical reviews to ensure quality and accuracy of patient care, and implemented necessary improvements based on findings
Expertly handled patient referrals, coordinating with other healthcare professionals and specialty clinics to ensure prompt and effective care
Knowledge and experience in medical coding, ensuring accurate billing procedures and compliance with industry regulations
Utilized strong administration skills to oversee day-to-day operations of the clinic, including scheduling, inventory management, and maintaining patient records
Attended Abu Dhabi Health Authority conferences and events, actively participating in professional development opportunities and staying informed of the latest advancements in the healthcare industry.
MEDICAL BILLING EXECUTIVE
AHALIA HOSPITAL LLC
ABU DHABI, UNITED ARAB EMIRATES
12.2011 - 02.2012
Expertly guide patients through their medical insurance coverage, ensuring full comprehension of benefits and claims in line with UAE regulations
Diligently collect and authenticate patient and insurance information to streamline the claims initiation process
Efficiently coordinate with healthcare providers to secure pre-authorization for medical procedures, ensuring compliance with insurance requirements
Rigorously verify patient eligibility and coverage to prevent unexpected costs prior to treatment initiation
Accurately prepare and submit insurance claims, including comprehensive documentation to avoid processing delays
Proactively track and manage pending claims, addressing any issues to expedite resolution and payment
Collaborate with finance teams to guarantee precise billing for patient services, maintaining billing integrity
Facilitate swift insurance reimbursements by supplying all necessary documentation post-claim approval
Communicate effectively with patients about insurance details, co-payments, deductibles, and potential out-of-pocket expenses.
PHYSIOTHERAPIST
SARAVANA MULTI SPECIALITY HOSPITAL
INDIA
04.2009 - 08.2011
In my professional capacity, I have delivered a comprehensive array of treatments, therapies, and exercise programs to meet the needs of my patients
These encompass a wide range of activities such as active and passive motion exercises, techniques for reeducating muscles, therapeutic massages, and the application of heat, water, ice, electrical, and light stimulation to facilitate optimal healing and alleviate pain
Not only have I administered these essential treatments, but I have also played a crucial role in providing patients with guidance on proper exercise techniques
This ensures that they acquire the knowledge and skills necessary to continue their rehabilitation outside of the clinical setting
Additionally, I have offered valuable advice to patients and their families regarding treatment options that can be implemented at home
This includes outlining various strategies and interventions that can be incorporated into their own living spaces, amplifying the healing process.
Education
Masters of Business Administration in Healthcare Management -
ALAGAPPA UNIVERSITY
01.2023
Bachelor of Physiotherapy -
THE TAMILNADU DR MGR MEDICAL UNIVERSITY
01.2009
Skills
Medical Terminologies
Medical Insurance
Organizational Development
Healthcare compliance
Patient Safety
Clinical Supervision
Operations Management
Scheduling Coordination
Supply Chain Management
Operational Efficiency
Languages
ENGLISH
TAMIL
MALAYALAM
Timeline
OPERATION EXECUTIVE
AMTS GROUP LLC
03.2019 - Current
MEDICAL INSURANCE COORDINATOR
HOME HEALTH MEDICAL CENTER LLC
03.2012 - 06.2017
MEDICAL BILLING EXECUTIVE
AHALIA HOSPITAL LLC
12.2011 - 02.2012
PHYSIOTHERAPIST
SARAVANA MULTI SPECIALITY HOSPITAL
04.2009 - 08.2011
Masters of Business Administration in Healthcare Management -
Account Executive - Payables and Receivables at CONTINUSERVE SOFTECH INDIA PRIVATE LIMITEDAccount Executive - Payables and Receivables at CONTINUSERVE SOFTECH INDIA PRIVATE LIMITED