Summary
Overview
Work History
Education
Skills
Hobbies
Certification
Languages
Accomplishments
Work Availability
Work Preference
Software
Interests
Websites
Timeline
Pavan CM

Pavan CM

Lead Software Quality Assurance Engineer
Dubai
Train people well enough so they can leave. Treat them well enough so they don't want to.
Pavan C M

Summary

ISTQB-certified QA lead with 7+ years of expertise in automation, manual testing, and team leadership across Airlines,Insurance, and Healthcare domains. Proven ability to drive test automation, CI/CD pipelines, and agile methodologies to ensure high-quality software releases. Passionate about optimizing processes and mentoring teams for excellence.

Overview

7
7
years of professional experience
2
2
Certification

Work History

Technical Software Quality Assurance Engineer

Emirates Airlines
Dubai
12.2021 - Current
  • Led and mentored a high-performing team of QA engineers, fostering continuous improvement in manual and automated testing practices.
  • Spearheaded automation of production sanity tests, reducing test execution time from 6 hours to 20 minutes, improving efficiency by 83%.
  • Implemented robust test strategies that improved test coverage and accelerated defect resolution by 15%.
  • Drove cross-functional collaboration to align QA initiatives with organizational goals and ensured quality across the SDLC.
  • Developed and implemented a Hybrid Automation Framework using Selenium and Playwright, improving testing efficiency by 70%.
  • Improved manual regression testing suite, increasing coverage by 30% and reducing critical defects by 15%.
  • Played a key role in the adoption of Agile methodologies, ensuring better communication between testing, development, and product teams.
  • Mentored junior testers, conducted training sessions on automation tools, and ensured effective defect management.

Quality Assurance Automation Engineer

Siemens Technology and Services
Bengaluru,
06.2021 - 12.2021
  • Automated functional tests using C# and Selenium, improving automation efficiency by 30%.
  • Played a key role in aligning testing efforts with business requirements, enhancing testing efficiency by 20%.
  • Mentored junior testers, fostering skills development and collaboration within the QA team.

Quality Assurance Automation Engineer

FIRST AMERICAN (INDIA)
Bengaluru
03.2018 - 06.2021
  • Contributed to optimizing the Unified Test Automation Framework, improving pipeline efficiency by 25%.
  • Automated functional and API tests, leading to a 30% reduction in defect identification time.
  • Collaborated in Agile ceremonies, ensuring high-quality releases and supporting continuous integration efforts.

Education

BACHELOR OF ENGINEERING - Civil Engineering

Vidya Vikas Institute Of Engineering & Technology, Mysuru, India
06-2016

Skills

  • Automation & Manual Testing – Selenium, Playwright, Protractor, UFT/QTP, Appium, Maven, SQL, Oracle ERP
  • API & Performance Testing – ReadyAPI, Postman, Rest Assured, SoapUI
  • Agile & DevOps – SAFe, Scrum, CI/CD, Jenkins, Jira, Git, TFS
  • Test Frameworks & Languages – C#, Java, JavaScript, VBScript, TypeScript, NUnit, TestNG
  • Leadership & Process Improvement – Test Strategy, Team Mentorship, Cross-Functional Collaboration
  • Design principles – SOLID, POM

Hobbies

Motorsports (National-level Circuit Racer), Photography, Adventure Touring, Scuba Diving, Traveling, Skating

Certification

  • ISTQB Foundation level certification 2024 - CFTL-135637 India, ITB
  • Software testing certification course - QSpiders, India

Languages

Kannada
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Accomplishments

  • ISTQB Foundation Level (2024) - CFTL-135637 India, ITB
  • Najm Merit Awards (2022, 2023, 2024) – Emirates Airlines
  • Outstanding Performance Awards (2018, 2019, 2020) - FAI
  • 1st Place – National-Level Circuit Racing (Multiple Events)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimeContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Personal development programsCareer advancementWork-life balanceCompany Culture

Software

Selenium

Playwright

Protractor

Jira

UFT/QTP

ReadyAPI

Postman

SoapUI

Jenkins,

Interests

Motorsports

Photography

Adventure Touring

Scuba Diving

Traveling

Skating

Timeline

Technical Software Quality Assurance Engineer - Emirates Airlines
12.2021 - Current
Quality Assurance Automation Engineer - Siemens Technology and Services
06.2021 - 12.2021
Quality Assurance Automation Engineer - FIRST AMERICAN (INDIA)
03.2018 - 06.2021
Vidya Vikas Institute Of Engineering & Technology - BACHELOR OF ENGINEERING, Civil Engineering
Pavan CMLead Software Quality Assurance Engineer