Pavithra Madushani Jayathilaka
Cashir
Dubai,UAE
Summary
Responsible Cashier experienced at managing front of store needs in busy environments. Friendly and energetic with strong communication and organisational abilities. Seeking role of increased responsibility where strengths in service and sales will be valuable.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
Restaurant cashier
Authentic Ceylon
Dubai
2024.09 - Current
- Completed opening and closing procedures each day.
- Provided excellent customer service by addressing inquiries,resolving issues and promoting store loyalty programs.
- Counted change correctly and issued customer receipts.
- Processed customer transactions,including cash,credit and debit payments.
- Carried out routine office duties to support productive workflow.
- Monitored stock levels at checkout stations and requested replenishment of supplies.
Cashier
Flow The Empire of Flower
Dubai, UAE
2023.10 - 2024.03
- Managed client relationships from early stages of sales process through to post-sales.
- Understood customer needs to craft exceptional sales journeys.
- Boosted product sales by offering selection guidance to customers.
- Analysed industry and competitor trends to enhance sales strategy.
- Accepted card, cash and cheque payments in POS register system.
- Tagged products quickly and accurately with price tags and stickers.
Cashier
Peoples Bank
Panadura, Sri Lanka
2021.11 - 2023.03
- Processing deposits and withdrawals.
- Introducing new members to the banking platform and software.
- Performing regulator account maintenance.
- Opening and closing accounts as required for members. Dealing with customer inquires.
- Performing general administration tasks.
- Helping customers with loan and mortgage applications.
Education
Diploma - English Language Skills for Employment
University of Moratuwa
Moratuwa, Sri Lanka 2022.11 - 2023.03
G.C.E.Advance Leval - Arts Streem
Panadura Girls High School
Panadura, Sri lanka 2018.05 - 2020.08
G.C.E.Ordinary Leval - Art
Sri Sumangala Girls High School Sri Lanka
Panadura, Sri lanka 2016.01 - 2017.12
Skills
- Customer relations
- Cash handling
- Payment Processing
- Product knowledge
- Cash management
- Refund and exchange processing
- Microsoft Excel
- POS Systems
- Attention to Detail
- Merchandising
- Dispute management
- Customer retention tactics
- Just In Time stock control
Languages
English
Fluent
Sinhala
Fluent
Timeline
Restaurant cashier
Authentic Ceylon
2024.09 - Current
Cashier
Flow The Empire of Flower
2023.10 - 2024.03
Diploma - English Language Skills for Employment
University of Moratuwa
2022.11 - 2023.03
Cashier
Peoples Bank
2021.11 - 2023.03
G.C.E.Advance Leval - Arts Streem
Panadura Girls High School
2018.05 - 2020.08
G.C.E.Ordinary Leval - Art
Sri Sumangala Girls High School Sri Lanka
2016.01 - 2017.12