Experienced Business Analyst with over 11 years of expertise in requirements elicitation, analysis, and the development of software functional designs and technical specifications. Skilled in effective communication, with the ability to clearly articulate ideas in both written and verbal forms. Proficient in facilitating discussions, documenting requirements, and managing the approval process with stakeholders. Extensive experience across diverse domains, including retail, logistics, travel industry, public sector, and government registries.
Managing the movements of parcels across company facilities to the customer and back.
Overseeing and coordinating the operations of a company branch, ensuring efficiency and team performance.
Agile methodology
Waterfall methodology
Requirements elicitation
Technical specifications
Business process mapping
Business solutions development
Data mapping
Data analysis
User acceptance testing
Use case development
Business processes modeling
SQL proficiency