Peace Isu
Abia State
Summary
Dynamic Financial Service Associate with a proven track record at Emmy King, excelling in customer relationship management and cash handling. Enhanced customer loyalty through exceptional service and effective inventory management. Skilled in training new associates and implementing visual merchandising strategies, driving sales and fostering a collaborative team environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Financial Service Associate
Emmy King
Abia State
08.2021 - Current
- Delivered exceptional customer service, enhancing overall shopping experience and fostering loyalty.
- Managed inventory through regular stock checks, ensuring product availability and organization.
- Assisted in training new associates on sales techniques and operational procedures to improve team performance.
- Implemented visual merchandising strategies to optimize product presentation and drive sales.
Sales Assistant
ShopRite
Abia State
08.2018 - 08.2022
- Assisted customers with product inquiries and provided recommendations based on needs.
- Processed transactions accurately using point-of-sale systems.
- Maintained organized merchandise displays to enhance customer experience.
- Collaborated with team members to achieve sales goals and improve service delivery.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Conducted weekly inventory audits to ensure accuracy in stock levels.
- Updated product displays regularly, keeping store appearance fresh and appealing.
- Collaborated with team members to achieve sales targets and improve store performance.
Education
High School Diploma - Food Science And Technology
Abia State Federal Polytechnic
Abia,Nigeria 01.2026
Skills
Financial services
Customer relationship management
Cash management
Cash handling
Customer relationship building
Teller transactions
Certification
Ordinary National Diploma certificate
Higher National Diploma Certificate
Languages
English
Advanced (C1)
Timeline
Financial Service Associate
Emmy King
08.2021 - Current
Sales Assistant
ShopRite
08.2018 - 08.2022
High School Diploma - Food Science And Technology
Abia State Federal Polytechnic