PEEJAY BOGNOT

• Performance-oriented and dedicated to maintaining agility, responsiveness and efficiency of food & beverage operations. Successful history bringing in top-notch staff, improving operational strategies and boosting team performance. Articulate and encouraging leader with decisive nature and forward-thinking approach.
• Organize and drive operations, and effectively develop and enact company policies to increase organizational operation efficiency. Retain strong leadership and interpersonal skills. Advance strategic plans and sales objectives set forth by management. Develop policies to keep organization's budget low including operations, maintenance and labor costs.

• Nationality: Filipino
• Birthday: February 14, 1984
• Civil Status: Married
• Valid UAE residence visa
• Valid UAE Driver's License

Certified Person In-Charge in HACCP

OPERATIONS & ADMINISTRATIVE

• Ensures that the outlet is efficiently managed according to the established concept statement providing a courteous, professional, efficient and flexible service at all times, following the set Standards of Performance.
• Has a full working knowledge and capability to manage, correct and demonstrate all duties and tasks in the assigned Place of to the standard set.
• Assigns responsibilities to subordinates implementing Multi-Tasking principle and to check their performance periodically.
• Trains, maintains and enforces TIME Hotels Service Standards.
• Maintains a safe and sanitary work environment for all team members and guests.
• Implements a flexible scheduling based on business requirements.
• Ensures that the par stocks for all operating equipment and supplies are strictly adhered to and that the outlet is adequately equipped.
• Ensures implementation of all proper tools for running shifts (i.e. schedules, floor plans, reservations list.
• Conducts daily pre-shift briefings to employees on preparation, service and menus.
• Finds solutions for challenges such as call outs, last minute bookings, or any other daily problems that may arise.
• Ensures that all staff is knowledgeable of all food and beverage items in the menu and having the ability to suggest, recommend and up-sell alternatives
• Monitors the floor during entire meal period and ensure smooth operation and adequate coverage.
• Ensures that the F&B outlets are kept clean and organized, both at the front as well as the back of house.
• Liaises and organizes with Housekeeping Department that the established cleaning schedules are strictly adhered to.
• Coordinates all Repair and Maintenance issue and maintenance job orders to ensure the proper maintenance of the F&B outlets.
• With the hotel training manager, identify training needs and develop and deliver the required training for department employees to meet the needs of the business.
• Supports the training of Departmental Trainers to continue to improve hotel service levels, and implement a daily departmental training program.
• Trains managers and supervisors in effective “coaching and counseling” and the correct process of progressive discipline.
• Responsible for maintaining outlet safety and sanitation standards at all times.
• Responsible for asset management of all outlet property and facilities, and to conduct a regular preventative maintenance inspection.
• Promotes positive inter-departmental relations through candid communication and cooperation
• Works closely with the Banqueting department to support all requested functions.
• Above all, to lead by example through a “hands on” approach to motivate our Associates to excel.
• Anticipates and exceeds the needs of customers and colleagues.
• Has initiative and good judgment to solve problems in a calm and efficient way.
• Passionately working with others to achieve common goals as required to ensure the success of the team.
• Acts with personal professionalism and integrity at all times Establish effective communication with team members to gain their trust and respect.
• Maintains fair and consistent counseling and/or disciplinary procedures in accordance with TIME Guarantee of fair treatment Policy.
• Ensures that the standards required by Law and by Management are maintained at all times in the areas specified above.

FINANCIAL

• · Maximizes revenue in the outlet by implementing up selling procedures.
• · Monitors and controls the financial performance of the outlet controlling costs and expenses.
• · Assists in monitoring and controlling the hotel’s Operating Equipment inventory and participates in inventory taking as required
• Ensures that all activities are carried out honestly, ethically, and within the parameters of the local law.
• Achievement of the goals and financial objectives of the outlet.
• Maintains a loss ratio, which according to the agreed total value of the budgeted operating equipment issued to the outlet.
• Achieves departmental budget goals by maintaining profits through increased sales revenue and the efficient cost expenditure.
• Responsible for all accounting and billing procedures in the outlets.
• Works with hotel management to develop & execute plans and actions for the marketing of the outlet.
• To be aware of all TIME Hotels Guest Incentive programs, and actively promote and support these.
• Ensures the efficient scheduling of F&B team members in the outlets, and to be responsible for the accurate supervision of the staff time control system.
• Ensures a professional and profitable operation within the framework of the Hotel.
• Accurately forecast business demands to ensure efficient staffing & food production
• Assures total guest satisfaction in the service of food and beverage through the supervision of prompt and courteous delivery of all Restaurants and Room Service Orders.