PEER MUHAMMAD BUTT
12a STREET AL BADAA DUBAI ,DU
Summary
Proven track record in enhancing delivery efficiency and customer satisfaction, showcasing strong communication skills and adeptness in GPS route planning. Excelled in safe driving practices and time management, significantly minimizing delivery times. Cultivated a reputation for meticulous attention to detail and self-motivation, achieving high customer loyalty and repeat business. Over 6 years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude.
Overview
5
5
years of professional experience
Work History
Courier Runner
AGILE COURIER SERVICES
04.2023 - Current
- Handled cash transactions accurately for COD deliveries, maintaining a consistent track record of no discrepancies in payments collected.
- Maintained excellent communication with dispatchers, ensuring smooth coordination of pickups and dropoffs.
- Continually upheld a clean driving record by adhering to traffic laws and safe driving practices.
- Enhanced customer satisfaction by consistently meeting deadlines for urgent deliveries.
- Ensured packages were handled with care, minimizing damages and loss during transit.
- Improved delivery efficiency by optimizing route planning and time management strategies.
- Efficiently completed high-volume orders during peak business periods without compromising delivery times or quality of service.
- Utilized GPS technology effectively to optimize routes, resulting in faster deliveries while reducing mileage driven on a daily basis.
- Verified package information to check for accuracy and completeness.
Courier Dispatcher
CAMEL COURIER SERVICES
10.2022 - 03.2023
- Ensured compliance with local transportation regulations by monitoring driver documentation and vehicle maintenance records.
- Maintained accurate records of courier schedules and availability, minimizing delays in dispatching assignments.
- Resolved customer issues promptly, leading to increased satisfaction rates and repeat business.
- Oversaw maintenance scheduling for fleet vehicles to minimize downtime due to mechanical issues.
- Streamlined communication between drivers and customers, ensuring timely pickups and deliveries.
- Developed strong relationships with clients through proactive communication regarding delivery status updates or potential delays.
FOOD DELIVERY
J.J. CHICKEN RESTAURANT
04.2022 - 10.2022
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
Food Delivery Driver
Deliveroo
03.2019 - 01.2022
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
- Communnicate clearly with customer and food service employee
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
Education
High School Diploma -
JAMAHIA ISLAMIC SCHOOL
GUJRAWALAT PAKISTAN2017
Skills
- Safe Driving Practices
- Strong Communication Skills
- Self-motivation and discipline
- Vehicle maintenance knowledge
- Working Independently
- Package handling
- Customer Service
- Time Management
- GPS and route planning
- Attention to Detail
Languages
English
Urdu
Timeline
Courier Runner
AGILE COURIER SERVICES
04.2023 - Current
Courier Dispatcher
CAMEL COURIER SERVICES
10.2022 - 03.2023
FOOD DELIVERY
J.J. CHICKEN RESTAURANT
04.2022 - 10.2022
Food Delivery Driver
Deliveroo
03.2019 - 01.2022
High School Diploma -
JAMAHIA ISLAMIC SCHOOL
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