Mary Wairimu Goko
Abu Dhabi
Summary
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
Overview
4
4
years of professional experience
Work History
Waitress/Hostess
The Pine
04.2021 - 05.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Supported needs of 70- person wait staff who attended to specific needs of countless customers daily for 450 restaurant with social relevancy and intentionality.
Waitress
Cafe Java CJ
03.2020 - 02.2021
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
High School Diploma -
Loreto Girls High School
Nairobi Kenya10.2019
High School Diploma -
Dream Girls Technical Training
Nairobi ,Kenya 11.2021
Skills
- Strong multitasking
- Customer Service
- Greeting guests
- Team Collaboration
Languages
English
Fluent
Timeline
Waitress/Hostess
The Pine
04.2021 - 05.2024
Waitress
Cafe Java CJ
03.2020 - 02.2021
High School Diploma -
Loreto Girls High School
High School Diploma -
Dream Girls Technical Training
Similar Profiles
Luke MarkoeLuke Markoe
Financial Analyst Intern at Pine Valley Investments, LLC. Pine Valley InvestmentsFinancial Analyst Intern at Pine Valley Investments, LLC. Pine Valley Investments
Gregory FrenchGregory French
Deputy Fire Chief of Operations at Upper Pine River Fire Protection DistrictDeputy Fire Chief of Operations at Upper Pine River Fire Protection District
Oliver RoweOliver Rowe
Certified Nursing Assistant at Pine VillageCertified Nursing Assistant at Pine Village