Peter Muchahi
Nairobi,Kenya
Summary
Experienced in risk assessment, intrusion detection, and network defence planning, with a strong background in firewall administration. Proficient in using Automated Number Plate Reader systems and public address announcements. Demonstrates exceptional attention to detail and expertise in Microsoft Word and Microsoft Publisher. Committed to enhancing cybersecurity measures and ensuring robust network security.
Diligent Safety and Security Assistant known for enhancing workplace safety and ensuring secure environments. Experienced in identifying potential hazards, implementing preventive measures, and responding swiftly to emergencies. Successfully improved safety protocols, leading to safer operational conditions and more secure workplace.
Overview
7
7
years of professional experience
Work History
Customer service representative
QUICKMART-KENYA
NAIROBI, KENYA
05.2024 - Current
- Developed strong relationships with customers fostering brand loyalty and repeat business.
- Mitigated conflicts by providing timely and effective solutions to disputes raised by customers.
- Enhanced communication channels through regular updates on company policies and promotions.
- Participated in team meetings sharing best practices for improving service delivery.
- Improved customer satisfaction by effectively handling complaints and inquiries.
- Assisted customers in making informed decisions by providing detailed product information.
SAFETY SECURITY PERSONNEL
GULF WAREHOUSE COMPANY LIMITED.
QATAR, QATAR
05.2020 - 08.2023
- Performed regular audits on fire extinguisher placements in the facility, ensuring compliance with regulations.
- Coordinated with local law enforcement agencies for enhanced security measures.
- Participated in evacuation planning meetings, resulting in more efficient evacuation processes.
- Provided training in emergency protocols for staff preparedness.
- Authorize entrance of vehicles and people by checking and verifying all required documents.
SAFETY WAREHOUSE SECURITY OFFICER
BLUE SLOON SHOWROOM
AL HATTAB, QATER
08.2018 - 07.2020
- Responded to alarms with swiftness, ensuring minimal disruption to operations.
- Trained new members of the security team, raising overall team performance levels.
- Provided assistance during fire safety checks, improving overall workplace safety.
- Collaborated with local law enforcement agencies for enhancing site security measures.
- Upheld strict access controls for ensuring building security.
- Operated metal detectors and x-ray machines proficiently for preventing contraband entry into the premises.
Education
Diploma - Information security
Kiambu Institute of Science and technology
KenyaSkills
- Risk assessment
- Intrusion detection
- Network defence planning
- Firewall administration
- Automated Number Plate Reader
- Public address announcement
- Attention to detail
- Microsoft word
- Microsoft publisher
Accomplishments
Guard of the month
Employee of the month award-Gulf warehouse company
Fire warden of the year security department-Gulf warehouse
Best sales assistant
Languages
Fluent English and Swahili
Beginner
Affiliations
- Reading, travelling and swimming.
Timeline
Customer service representative
QUICKMART-KENYA
05.2024 - Current
SAFETY SECURITY PERSONNEL
GULF WAREHOUSE COMPANY LIMITED.
05.2020 - 08.2023
SAFETY WAREHOUSE SECURITY OFFICER
BLUE SLOON SHOWROOM
08.2018 - 07.2020
Diploma - Information security
Kiambu Institute of Science and technology
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