Peter Jr Gonzaga Ko
Sharjah,DU
Summary
Driven by a results-focused approach, I leveraged my expertise in Microsoft Office Suite and motivational leadership at Bollore Transport & Logistics to enhance team productivity and streamline operations. By implementing quality improvement initiatives, I significantly contributed to performance enhancement, demonstrating exceptional problem-solving and teamwork skills. Motivated, passionate lead assistant with 10 years of experience in Cargo and aviation. Uniquely skilled at motivating assembly line associates to complete daily output of production. Strong abilities in business operations, work-force scheduling and time management. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Ground Operation Assistant Team Leader
Bollore Transport & Logistics
08.2014 - Current
- Monitored team productivity and provided regular progress reports to senior management, highlighting areas for improvement.
- Managed team workload to reach targets for specific tasks.
- Organized weekly team meetings to discuss projects, share updates, and address any challenges faced by the team.
- Used advanced features of Microsoft Office to complete necessary reports for senior management review.
- Streamlined workflow processes through continuous analysis and improvement initiatives that reduced operational inefficiencies.
- Worked with customer service to handle escalated customer issues.
- Collaborated with team members to achieve project goals within tight deadlines, ensuring timely completion.
- Managed day-to-day operations of the department, ensuring smooth functioning of all administrative tasks related to staff scheduling, resource allocation, and workload distribution.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Worked with customer service representatives to handle escalated customer issues.
Cargo Assistant
DULSCO
03.2012 - 06.2014
- Actively participated in team meetings, offering ideas on new processes or technologies that could enhance productivity and efficiency in cargo operations.
- Enhanced cargo organization by implementing efficient storage techniques and inventory management systems.
- Mitigated risks associated with hazardous materials through proper labeling, packaging, and adherence to regulatory requirements during transport processes.
- Maintained a safe work environment, adhering to safety regulations and conducting regular equipment inspections.
- Ensured timely deliveries with precise route planning and constant communication with transportation partners.
- Participated in continuous improvement initiatives aimed at enhancing the performance of the cargo department.
Administrative Coordinator/Material Handler
REMULLA CONSTRUCTION DESIGN DEVELOPMENT
01.2011 - 03.2012
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Assisted management with special projects to complete all tasks by deadlines.
- Prepared detailed documents and reports in adherence administrative processes.
- Worked closely with others to accomplish timely invoicing and accounts receivables.
- Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
- Reduced expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities.
Education
Vocational - Aircraft Maintenance
Pilipinas Aero Technical School
Plaridel Airport, Plaridel Bulacan. Philippines03.1997
Skills
- Performance monitoring
- Microsoft Office Suite
- Motivational Leadership
- Epic Systems
- Problem-Solving
- Teamwork and Collaboration
- Work Planning and Prioritization
- Quality Improvement
- Performance Improvement
- Safety
Certification
- Certificate of application Training - Dan
Timeline
Ground Operation Assistant Team Leader
Bollore Transport & Logistics
08.2014 - Current
Cargo Assistant
DULSCO
03.2012 - 06.2014
Administrative Coordinator/Material Handler
REMULLA CONSTRUCTION DESIGN DEVELOPMENT
01.2011 - 03.2012
Vocational - Aircraft Maintenance
Pilipinas Aero Technical School