PETER MBUGUA MWANGI
RECEPTIONIST
DUBAI
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Receptionist
Al-Futtaim Engineering and Technologies Company
Dubai
09.2018 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained clean reception area to promote positive, professional environment for clients.
- Offered every visitor professional and prompt service, completing check-ins, verifying paperwork and coordinating smooth hand-offs to staff.
- Screened visitors and issued badges to maintain safety and security.
- Handled assignments independently with good judgement and critical thinking skills.
Education
Diploma in Office Administration. - Executive Secretarial And Administration
Zabeel International Institute of Management
Dubai 04.2020 - 06.2021
High School Diploma -
Kenya Certificate of Secondary School
Kenya 02.2009 - 11.2012
Skills
Telephone etiquette
undefinedTimeline
Diploma in Office Administration. - Executive Secretarial And Administration
Zabeel International Institute of Management
04.2020 - 06.2021
Receptionist
Al-Futtaim Engineering and Technologies Company
09.2018 - Current
High School Diploma -
Kenya Certificate of Secondary School
02.2009 - 11.2012
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