PETERS KABUTHA
Admin coordinator
Dubai,Dubai
Summary
I am currently employed as Culinary Administrative coordinator at Za'abeel Palace Hospitality, in Dubai-UAE, reporting directly to Director of Culinary. I have a total of 17 years of full-time work experience, 8 of which, I have acquired in UAE. I believe that the skills I have acquired in the course of my professional and educational experiences will be valuable assets for your organization and/or your clients.
Throughout my experience in the hospitality sector, I have maintained the highest performance standards within a diverse range of expertise which is clearly demonstrated in my resume. Having started as a kitchen helper and risen through the ranks. I have further acquired a successful track record in training & development of fellow colleagues, therefore improving efficiency and maintaining standards of day to day operations. I can easily adapt to difference working environments and handle pressure, where I can utilize to grow with a prudent balance of support, autonomy and responsibility.
This ability was enhanced through a training course of effective problem solving and decision making. I am seeking an exciting and challenging opportunity to develop more of myself and simultaneously develop my working knowledge and skills. Moreover, as a usual expatriate, am also on a quest to find a company which is offering a good future, a stable job, career growth and development opportunities.
Attached are my contact details and detailed CV. I would welcome the opportunity to speak with a member of your recruiting team in due course.
CAREER OBJECTIVE
Seeking a position, that will enable me to utilize my strong communication & organizational skills, customer service background, and my ability to work well with people and to acquire maximum interpersonal skills which will effectively promote excellence in all aspect of my career.
Overview
22
22
years of professional experience
1
1
Certification
1
1
Language
Work History
Administrative Co-ordinator – Culinary
Za’abeel Palace Hospitality
07.2015 - Current
- Using a variety of software packages, such as Ms Word, Outlook, PowerPoint, Excel
- Access, etc., to produce correspondence, documents and records
- Booking meeting rooms and conference facilities for and on behalf of the Culinary director, Ex
- Chef, Ex Sous Chef and the Department
- Scheduling events, programs, and activities of the Department
- Managing and maintaining Department budgets by ordering Stationery and office supplies
- Prepare Duty Rota of over 150 Staff and allocate tasks accordingly
- Prepare Section Head-Chefs Tasks according to Shift Requirements
- Prepare Training materials and Schedules
- Arrange for External Training for Cooks & Head Chefs, ie
- Hygiene awareness, Safe Food
- Handling
- Co-ordinate with HRD to conduct Staff Appraisals and Evaluation
- Assisting the Ex
- Chef in Recruiting and interviewing potential staff
- Prepare Training reports for Management
- Prepare Departmental Monthly reports for Management
- To organize and store paperwork, documents and computer-based information.| Page To photocopy and print various documents, sometimes on behalf of other colleagues
- To assess and prioritize workload effectively
- To receive and screen telephone calls and re-route them to other personnel as required
- To maintain confidentiality at all times
- To devise and maintain office systems, files, records and forms as prescribed by management and policies
- Assisting Ex
- Chef in preparing and arranging to keep and use any other documents reports and records, which make the Department more efficient
- Coordinate with colleagues to ensure an efficient flow of communication to and from the administration office
- To be the first point of reference for Staff and Management Attend all HACCP related meetings and requirements on behalf of the Ex
- Chef
- Carry out any other reasonable duties and responsibilities as assigned by the Ex
- Chef
- To have a complete understanding of, and adhere to the company’s policy relating to fire, hygiene and safety in order to communicate the same to Staff.
Stewarding Senior Supervisor
Za’abeel Palace Hospitality
08.2012 - 07.2015
- Following up Cleaning Schedule on Daily Basis
- Assisting in managing of stewarding department and employees
- Ensure proper scheduling of employees based upon varying business volume, in order to maximize efficiency and fairness
- Assist in training of employees in the performance of their duties
- Handle employee complaints with the intent of resolving situations to the satisfaction of all parties involved
- Report undisciplined employees in accordance with company policy, documenting all actions taken
- Schedules Preventive Maintenance work and coordinate with Engineering
- To ensure that all kitchen areas and Back of the House areas are cleaned up to the prescribed Cleanliness and Hygiene Standards
- Checks the Buffet set-up, kitchen miss-en place & Outside Catering Function set-up and ensures the required preparations are up to the prescribed standards
- Perform twice weekly Cleaning Supplies and Chemical Inventory
- Prepare twice weekly Cleaning Supply and Chemical Requisition for prior to approval of
- Executive Chief Steward
- To minimize cost through breakage control, loss prevention and economical supplies and chemical usage
- To ensure that dishwashing, pot washing, and glass washing machines are properly maintained and performing up to the required standard
- To ensure the safe and correct usage/utilization of stewarding machineries and equipment such as, Dishwashing, Pot Washing, Glass Washing, Burnishing Machines
- This also includes wet and dry vacuums, floor scrubbers and Garbage Transport Carts.| Page To set-up and clear Buffet set-up and banquet functions without disturbance to the guest
- To ensure the proper cleanliness of filter hoods and kitchen floors are up to the prescribed
- Cleanliness and HACCP Hygiene Standards
- To keep, monitor and maintain the established par stocks
- To assist in operating equipment periodic inventory taking for the whole Stewarding
- Department
- To prepare incident reports as need arises in accordance with the establish standard
- To ensure in achieving to be enlisted and recognized as one of the departmental trainer.
Assistant F&B Manager
Blue Hut Hotel
03.2010 - 07.2012
- Supervise and monitor Restaurant operations and assist in day to day running of activities and Banquets
- To assist and participate in formulation of annual F&B operating budget Ensuring the monthly forecasted revenue figures are achieved
- Ensuring Standards are adhered according to the SOP
- To monitor and suggest updates of SOP, Menus, pricing and F&B policies & procedures
- To assist in training and ensuring staff have necessary skills to perform with maximum efficiency in a productive manner To liaise with Kitchen and Housekeeping on daily operations and diet requirements of guests
- Handling & solving complaints, requests and enquiries by establishing a good rapport with guests and gaining feedback on our products & service
- To attend HACCP meetings, F&B Meetings & Daily Chef briefings in the absence of F&B
- Director
- Ensuring outlets are maintained in good Hygienic conditions as per Municipality requirements
- Conducting Appraisals and staff evaluation Building an efficient team by involving in welfare, safety and development of staff & colleagues within the department and in liaison with other departments Having a complete understanding of Hotel policies, procedures and service standards and aware of all facilities and events happenings 5
Front Office Agent
Kipepeo group of Hotels
06.2007 - 12.2009
- Offering professional, friendly and personalized service to all guests from arrival till departure in order to achieve customer satisfaction
- Maintaining effective communication with all related departments to ensure a smooth service delivery
- Ensuring rooming of guests is according to SOP and guest requirements
- Maintaining an upto date knowledge of Hotel products and services in order to respond to guest queries
- Cashiering and switchboard operations as per laid down systems, policies and procedures
- Maintaining privacy of guests details and valuables
- Having a complete understanding of Hotel policies, procedures and service standards and aware of all facilities and events happenings
Kitchen Helper
Kenya Bay Beach Resort
01.2003 - 01.2006
- To operate the Pot washer and Dishwasher in a hygienic and working condition as per company regulations
- Carry out general cleanliness by sweeping, mopping, washing, empting rubbish and boxes as directed
- Ensuring use of correct PPE and all safety requirements Observing COSHH guidelines and other Health & safety requirements while handling hazardous substances
- Reporting any maintenance, hazardous and pest issues to supervisor on duty
- Adhering to working hours and break times as specified
- Supporting colleagues at all times and ensuring team work.
Education
City & Guilds London - undefined
Graffins College
Food & Beverage - undefined
Service Diploma - undefined
City & Guilds London) > Graffins College
Food Production Diploma - undefined
City & Guilds - undefined
London) > Graffins College
Housekeeping Diploma - undefined
HSC (Higher Secondary Certificate) - undefined
Aquinas High School
Skills
- Excellent proficiency in English Language, both written and verbal communication
- Proof reading
- Excellent inter-personal skills, transcending all levels Can easily interact with team members from different cultures and background
- Proficient with Computer Ms Office and Outlook to produce PowerPoint presentations and reports
- Typing speed of above 30WPM with minimum error
- Ability to work under pressure with Good analytical ability, independently and meet strict deadlines
- Skilled in motivation and one-to-one Staff Trainings
- COMPUTER SKILLS
- Ms Word
- Ms Excel
- Ms PowerPoint
- Outlook
- LANGUAGE SKILLS
- English
- Swahili (local)
- Administrative Arrangements
- Meeting Coordination
- Data Entry
- Project Management
- Inbound Phone Call Handling
- Staff Scheduling Procedures
- Calendar Management
- Project Support
- Verbal and Written Communication
- Credential Verification
- Equipment Orientations
- Inventory Management
- Event Planning
- Travel Arrangements
- Skilled in Mediation
- Report Analysis
- Data Collection
- Hotel Accommodations
- Accounting Ledger Management
- Schedule Management
- Correspondence Preparation
- Administrative and Clerical Support
- Office Equipment Maintenance
- Client Correspondence
- Report Development
- Employee Records Management
- Microsoft Office
- Employee Development
- Interdepartmental Communication
- Morale Improvements
- Appointment Scheduling
- Visitor Support
- Documentation and Recordkeeping
- Visitor Registrations
- Customer Database Systems
- Office Opening and Closing
- Administrative Leadership
- Advanced Excel Spreadsheet Functions
- Attention to Detail
- Special Requirements
- Inquiry Requests
- Operational Efficiency
- Google Suite
- Organizational Management
- Confidential Records Management
- Write Reports
- Constructive Feedback
- Payroll Preparation
- Handling and Sorting Mail
- Transfer Credit Evaluation
- Departmental Support
- Customer Service Management
- Admissions Screening
- Continuous Improvement Process
- Data Analysis and Modeling
- Report Preparation and Analysis
- Task Delegation
- Departmental Rapport
- Evaluate Performance
- Corrective Actions
- Data Collation
- Managing Public Relations
- Client Observations
- Material Preparation
- Electronic Communication Management
- Inventory Demand Forecasting
- Radiation Oncology
- Special Event Projects
- Meeting Coordination and Support
- Reminder Calls
- Error Resolution
- Research and Analysis
- Operational Requirements
- Budgeting and Expense Reports
- Operational Management
- Coordinate Schedules
- Leadership and Change Management
- Administration and Operations
- Bookkeeping
Accomplishments
- Creativity, Problem Solving & Decision Making ( Etisalat Academy) PIC level 111 Training (Highfield, MiddleEast) Train The Trainer (NEFMS-Anichem) Fire Fighting & Safe Evacuation Training (Dubai Civil Defense) Basic Hygiene Training (in house) Integrated Pest Control & Management (Pestokil LLC) Employee of the Month Certificate of Appreciation Appreciation Certificate from DWHC President for highly contributing to the success of
- Dubai World Hospitality Championship Competition – 2013/2014 (DWHC)
- Appreciation Certificate for the Best Hygienic Department of the Year
- Guinness World Records certificate for participating in ‘World’s Largest Gathering of
Certification
Appreciation Certificate Royal Family of Dubai Wedding (June 2019 & October 2019)
Certificate of Completion. MBRU – Break the COVID Chain
Affiliations
Chefs’.
Member of HACCP Team of Za’abeel Palace Hospitality.
Member of ISO Implementation Team of Za’abeel Palace Hospitality
Member of Za’abeel Palace Hospitality Fire Marshalls.
Additional Information
- 9 | Page 10 | Page 11 | Page 12 | Page 13 | Page 14 | Page 15 | Page 16 | Page 17 | Page 18 | Page 19 | Page
Timeline
Administrative Co-ordinator – Culinary
Za’abeel Palace Hospitality
07.2015 - Current
Stewarding Senior Supervisor
Za’abeel Palace Hospitality
08.2012 - 07.2015
Assistant F&B Manager
Blue Hut Hotel
03.2010 - 07.2012
Front Office Agent
Kipepeo group of Hotels
06.2007 - 12.2009
Kitchen Helper
Kenya Bay Beach Resort
01.2003 - 01.2006
City & Guilds London - undefined
Graffins College
Food & Beverage - undefined
Service Diploma - undefined
City & Guilds London) > Graffins College
Food Production Diploma - undefined
City & Guilds - undefined
London) > Graffins College
Housekeeping Diploma - undefined
HSC (Higher Secondary Certificate) - undefined
Aquinas High School
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementHealthcare benefits401k matchPaid time off4-day work weekTeam Building / Company RetreatsFlexible work hoursWork from home optionStock Options / Equity / Profit SharingPersonal development programsLanguages
English
Bilingual or Proficient (C2)
French
Intermediate (B1)
Arabic
Elementary (A2)
Swahili
Bilingual or Proficient (C2)
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