Pheobie Pyrbot
Dubai,dubai
Summary
Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated in team-driven environments. Known for excellent customer relations and welcoming attitude.
Accomplished professional experienced working in airline industry. Responds professionally to emergency situations and remains cool under pressure. Seeking challenging new position to continue providing exceptional customer service to travellers.
Reliable flight attendant with wealth of expertise in airline industry. Offers superb work ethic and motivated, service-driven personality. Looking to join top carrier.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Flight attendant
Emirates Airlines
dubai, uae
03.2007 - 12.2023
- Showed passengers correct ways to stow luggage in overhead compartments and under seats.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Reassured and comforted passengers during turbulent flights and unavoidable delays.
- Inspected the interior of the aircraft prior to, during and after flights to make sure emergency equipment was in place.
Assistant teacher
Holy Cross Higher Secondary
Shillong, India
05.2006 - 10.2006
- Reported on students' progress, achievements and behaviour.
- Provided administrative support by photocopying worksheets, typing correspondence and filing exam results.
- Extended assistance to students learning English as second language.
Event staff worker
Fashion Society Shillong
Shillong, India
10.2005 - 10.2005
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Maintained organised work spaces to keep track of inventory and offer professional first impression.
- Remained flexible to cover shifts and work overtime as required.
- Understood and adhered to food safety and hygiene regulations.
- Offered professional, friendly service at all times to maximise customer comfort and enjoyment.
Education
Bachelor's degree - Englisg
North Eastern Hill University
India 04.2003 - 07.2006
Skills
- Customer service
- Flight regulations
- Networking
- Emergency care
- Positive attitude
- Interpersonal communications
- Food and beverage preparation
- Schedule management
- Company policies
- Inventory control
- Clear communication
- Emergency response
- Hospitality service expertise
- Public speaking
- Crew coordination
- Pre-flight briefings
- Decision-making
- Preflight briefings
- Company policy adherence
- Hospitality
- Airline operations
- Relationship management
Languages
English
Fluent
Accomplishments
- Upsold additional products, increasing monthly revenue 80% -100%
- Mentoring a coworker
- Handling challenge, complexity & change
Certification
Inflight Service Attendant
First Class Promotional Background
Timeline
Flight attendant
Emirates Airlines
03.2007 - 12.2023
Assistant teacher
Holy Cross Higher Secondary
05.2006 - 10.2006
Event staff worker
Fashion Society Shillong
10.2005 - 10.2005
Bachelor's degree - Englisg
North Eastern Hill University
04.2003 - 07.2006