VMware
Philip Marquardt
Network Administrator / Engineer
Gulfport Mississippi,MS
Summary
Knowledgeable Network Administrator qualified to upgrade software and hardware while monitoring network performance. Enthusiastic professional with background implementing cybersecurity products, including firewalls, antivirus software and intrusion prevention systems. Will Acquire any certifications required for job position.
Active TS/SCI clearance
Overview
4
4
years of professional experience
2
2
Certifications
Work History
US Navy Information Systems Technician
Department Of Defence
11.2019 - 06.2024
- Managed the deployment of critical software updates, ensuring minimal disruption to daily operations.
- Ensured optimal hardware performance by performing routine maintenance, diagnostics, and repairs.
- Enhanced data security by conducting regular vulnerability assessments and applying necessary patches.
- Led troubleshooting efforts for complex technical issues, resulting in faster resolution times for endusers.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
- Coached and trained end-users on functions, features and basic troubleshooting of software such ACAS and HBSS/ESS.
Server
The Buck Burgers & Brew
05.2019 - 11.2019
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Crew Member
Burger King
06.2017 - 05.2019
- Handled customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
- Supported management in achieving operational efficiency by completing additional tasks as assigned.
Education
CCNA 1 / Windows 10
US Navy IT A School Block 0
Online 04.2001 -
IT Essentials / Shipboard Communications
US Navy A School
Pensacola Florida 04.2001 -
High School Diploma -
Lakeshore Highschool
Stevensville Michigan 04.2001 -
Skills
Server Management
undefinedSoftware
CUCM
HBSS / ESS
PALO ALTO FIREWALL
ANSIBLE
ACAS
SPLUNK ENTERPRISE
RHEL
Certification
Comptia Security +
Timeline
Comptia Security +
06-2024
Google Cybersecurity Professional
06-2024
US Navy Information Systems Technician
Department Of Defence
11.2019 - 06.2024
Server
The Buck Burgers & Brew
05.2019 - 11.2019
Crew Member
Burger King
06.2017 - 05.2019
CCNA 1 / Windows 10
US Navy IT A School Block 0
04.2001 -
IT Essentials / Shipboard Communications
US Navy A School
04.2001 -
High School Diploma -
Lakeshore Highschool
04.2001 -
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