Philip Olayinka Olagoke

Work History

Emirate Security Services

09.2020 - Current

Secured premises and personnel by patrolling the property and monitoring surveillance equipment such as cameras.
Maintained composure and professionalism while screening over 500 visitors during high-volume periods.
Informed violators of applicable rules and removed unauthorized individuals from the premises.
Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Regulated vehicle and pedestrian traffic onto building grounds.
Reported suspicious activities and persons to law enforcement.
Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Updated shift logs and produced daily reports to document security activities and specific incidents.

Emirates National Security

10.2023 - 01.2024

Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Reported suspicious activities and persons to law enforcement.
Updated shift logs and produced daily reports to document security activities and specific incidents.

American University Of Dubai

01.2021 - 02.2022

Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Interacted assertively but non-confrontationally with personnel and general public.
Monitored CCTV cameras and alarm systems for security breaches.
Responded quickly to emergency situations to assess and deflect issues.
Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
Supported event planning teams by providing input on necessary security arrangements during special functions or high-profile meetings.
Coordinated with other departments to enhance cross-functional collaboration for improved overall security strategy implementation.
Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Responded quickly to incidents and assessed active situations for security concerns.

American University Of Dubai

01.2021 - 02.2022

Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
Spearheaded office supply inventory management, reducing costs by identifying necessary items before depletion occurred.
Enhanced customer satisfaction by providing efficient and professional front desk services.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Routed incoming mail and messages to relevant personnel without delay.
Scheduled, coordinated and confirmed appointments and meetings.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Entered and updated sensitive customer information during check-ins and room changes.
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Resolved customer problems and complaints.
Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.

Transguard Group

04.2019 - 01.2020

Respond quickly to emergency situations, typically within two minutes of the alarm sounding to assess and deflect issues.
Complete full building and grounds patrols every hour to spot and investigate concerns.
Write reports of daily activities and irregularities such as property damage, theft, guest or employee accidents and unusual occurrences, reducing safety threats by 85%.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
Checked and verified photo identification prior to granting facility access.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.