Phiona Nanziri
Abudhabi,United Arab Emirates
Summary
Creative Coffee Barista offering 3 years of experience. Builds customer relationships and sales through genuine conversations. Demonstrates HACCP and food safety principles.
Overview
3
3
years of professional experience
Work history
Coffee barista
Calma cafe
Abudhabi, United Arab Emirates
2023.02 - 2026.01
- Trained new staff members on coffee-making techniques to maintain standard quality.
- Demonstrated in-depth knowledge of coffee blends, resulting in personalised recommendations.
- Ensured consistent quality with careful preparation of all beverages.
- Assisted in stock management, avoiding shortages during peak hours.
- Diligently followed recipes and presentation standards for consistent output.
- Enhanced customer satisfaction by providing efficient, friendly service.
- Managed cash transactions accurately to ensure financial integrity.
- Implemented cleaning schedules, maintaining a tidy and inviting space.
- Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
- Packaged takeaway food for easy transport by customers or delivery drivers.
Skills
- Barista equipment knowledge
- Grinder adjustment
- Coffee preparation techniques
- Cafe equipment maintenance
- Open and Closing procedures
- Menu creation
- Creativity in presentation
- Taking payments
- Beverage presentation
- Understanding coffee beans
- Milk steaming techniques
- Coffee grading knowledge
- Latte art proficiency
- Cash handling
- Customer Service
- POS Systems
- Menu memorisation
- Brewing methods
- New staff training
- Food Hygiene Certificate
- Specialty coffee preparation
- Latte art
- Clear communication
Languages
English
Intermediate
B1
Timeline
Coffee barista
Calma cafe
2023.02 - 2026.01