Phoo Pwint Yati Min
Deria
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Committed to making meaningful contributions and advancing organizational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Service Associate
Golden Hill Tower
10.2021 - 11.2023
- Maintain product knowledge to inform and assist customers effectively
- Process transactions and handle payments accurately
- Collaborate with team members to improve service processes
- Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs
Education Facilitator
Teen Hug Non-Profit
11.2023 - 01.2024
- Develop and deliver educational programs and workshops tailored to participant's needs
- Create an inclusive and positive learning environment that promotes engagement
- Support students in achieving their academic and personal goals
- Build relationships with parents and the community to advance educational initiatives
Insurance Relationship Manager
AYA SOMPO Insurance Company
02.2024 - 09.2024
- Collaborate with internal teams to resolve client issues and ensure seamless service
- Identify opportunities for cross-selling and upselling to drive revenue growth
- Self-motivated, with a strong sense of personal responsibility
- Worked effectively in fast-paced environments
Education
Bachelor of Business Administration -
University of Hertfordshire
United Kingdom In Hatfield, England 01-2025
Diploma of Advanced Level - Communicative English
Stanford City Business Institute
Yangon, Myanmar 02-2024
Higher National Diploma -
Strategy First University
Yangon, Myanmar 01.2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Multitasking
Languages
English
Advanced (C1)
Burmese
Bilingual or Proficient (C2)
Certification
- Higher National Diploma of Business Administration
- Diploma of Advanced Level in Communicative English
- Certificate of Coffee & Juice Course (MAHA)
- Certificate of Food & Beverage Supervision Course
- Certificate of Volunteering in Teen Hug Education Youth Organization
- Certificate of Content Writer Internship
Personal Information
- Height: 5'7" (170 cm)
- Date of Birth: 06/20/02
- Nationality: Myanmar
- Marital Status: Single
Timeline
Insurance Relationship Manager
AYA SOMPO Insurance Company
02.2024 - 09.2024
Education Facilitator
Teen Hug Non-Profit
11.2023 - 01.2024
Service Associate
Golden Hill Tower
10.2021 - 11.2023
- Higher National Diploma of Business Administration
- Diploma of Advanced Level in Communicative English
- Certificate of Coffee & Juice Course (MAHA)
- Certificate of Food & Beverage Supervision Course
- Certificate of Volunteering in Teen Hug Education Youth Organization
- Certificate of Content Writer Internship
Bachelor of Business Administration -
University of Hertfordshire
Diploma of Advanced Level - Communicative English
Stanford City Business Institute
Higher National Diploma -
Strategy First University
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