Pinky Valiyaparambil

•Maintaining record of the company's employees •Statutory documentation of employees (visa, labor card etc.)

•Coordinating and following up with PRO for visa formalities and providing required documentation for processing

•Initiative taking and coordinating for Employee Engagement activities

•Coordinate performance appraisal

•Exit documentation and formalities of outgoing employees

•Handling and supervising the complete HR operations •Shortlisting, Interviewing, Hiring, and processing employment visas of candidates.

•Preparing Employee Contracts, Offer Letters, Employment Certificates, Experience Letters, and other letters as requested.

•Maintaining recruitment database (ATS) and employee records.

•Monitoring the validity of staff visas, Work Permits, and passports to renew or extend it before the expiry date. •Supporting the development and implementation of Human Resources initiatives and systems.

•Continuously monitoring and reviewing HR policies and processes and implementing changes where necessary, which includes re-defining Job.

•Guiding and coaching, the managers on employee relations and HR issues in line with the Company policies and best practices, including disciplinary, grievance, performance, redundancy, and absence management. •Managing the onboarding process for all incoming staff, including orientation and pre-employment communication.

•Processing exiting staff as leavers and ensuring all associated exit procedures are completed, including liaison with payroll for the calculations of full and final settlements, and associated clearance procedures. •Supporting change management processes and staff training needs.

•Electronically generating monthly salary slips for all the staff .

•Managing the insurance policies including the administration, addition, deletion of members, proper entitlement application, and medical insurance process assistance.

•Supervising and coordinating with the project managers and staff for the attendance, timesheet, and overtime for the purpose of payroll.

•Managing staff's probationary performance and evaluation to recommend confirmation or otherwise to management.

•Coordinated flights, ground transportation and hotel accommodations.

•Any other tasks assigned by the management. •

•Assist with day to day operations of the HR functions and duties

•Provide clerical and administrative support to Human Resources department.

•Compile and update employee records (hard and soft copies)

•Process documentation and prepare reports relating to personnel activities

• (staffing, recruitment, training, grievances, performance evaluations etc)

•Coordinate HR projects (meetings, training, surveys etc) and take minutes

•Deal with employee requests regarding human resources issues, rules, and regulations

•Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc)

•Communicate with public services when necessary

•Properly handle complaints and grievance procedures

•Coordinate communication with candidates and schedule interviews

•Assist our recruiters to source candidates and update our database

•Welcomes new employees to the organization by conducting orientation.

•Provides payroll information by collecting time and attendance records.

•Submits employee data reports by assembling, preparing, and analyzing data.

•Maintains employee information by entering and updating employment and status-change data.

•Provides secretarial support by entering, formatting, and printing information; organizing work; answering the telephone; relaying messages; maintaining equipment and supplies.

•Maintains employee confidence and protects operations by keeping human resource information confidential.

•Maintains quality service by following organization standards.

• Counted and labeled prescriptions with correct item and quantity.
• Communicated instructions to patients or caregivers about proper use and storage of drugs.
• Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
• Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
• Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.
• Completed cash register transactions by handling credit and cash payments using pharmacy register system.
• Supported pharmacists with day-to-day activities and pharmacy office management functions.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
• Boosted sales and delivered outstanding customer service by assisting customers with pharmacy services, product questions and general store information.
• Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.

• Prepared detailed documents and reports in adherence administrative processes.
• Monitored and directed incoming mail and prepared outgoing mail.
• Collaborated in timely processing of billing and accounts receivables.
• Worked closely with others to accomplish timely invoicing and accounts receivables.
• Coordinated flights, ground transportation and hotel accommodations.
• Handled patient scheduling, check-in, check-out and processing.
• Addressed questions and managed communications with patients and insurance agents.
• Resolved issues through active listening and open-ended questioning, escalating major problems to higher authority.
• Improved office operations by automating client correspondence, record tracking and data communications.
• Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.