PIUS SAM
ADU DHADI YAS ISLAND,UAE
Summary
Seeking a BELL DESK SUPERVISOR position to utilize strong leadership, problem-solving and coordination skills to foster a positive guest experience. I will ensure seamless operations and monitor a high performing of MY team
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work history
BELL MAN
HILTON ABU DHABI YAS ISLAND
YAS ISLAND, UAE
05.2022 - Current
- Greeting Guest and Assisting Guests. Am first point of contact of guest. So, greeting guest and welcome them to hotel and offer assistance to them by offloading their luggage and escorting them to reception desk.
- Handle guest luggage by transporting from their car to room upon check-in and from room to their car or storage upon check out
- Am escorting guest to their room and explaining room features
- Assist guest by arranging transportation for guest.
- Deliver package and messages to guest upon request
- Communicated effectively with other departments for better operational flow across hotel.
HOUSEKEEPING ATTENDANT
HILTON ABU DHABI YAS ISLAND
Abu Dhabi, UAE
12.2020 - 05.2022
- This involves cleaning of room and public area. Mopping, dusting and vacuuming of all areas in hotel to give good guest experience
- Replacing place use linens and towels in guest room
- Making bed in guest room and making sure are neat according to hotel standards
- Providing turndown service for guest in evening when are about to sleep. To make their stay memorable one.
- Ensured spotless bathrooms for better hygiene standards.
- Removed stains from various surfaces, enhancing overall aesthetics.
LAUNDRY ATTENDANT
HILTON AL HAMRA BEACH AND RESORT
RAS AL KHAIMAH, UAE
11.2019 - 12.2020
- Processing laundry by collecting, sorting and transporting soiled linens and towels for washing,
- Ironing and folding clean linens and towels for guest use
- Handling and processing guest laundry, ensuring items are marked and delivered correctly
- Monitoring and managing inventory levels of laundry supplies
- Maintaining organized and well stocked linens closet and storage
- Folded cleaned items meticulously, ready for storage or delivery to guests' rooms.
Education
High School Diploma - GENERAL KNOWLGE IN ARTS
ST. THOMAS AQUINAS COLLEGE
03.2002 - 06.2005
Skills
- Strong leadership and team motivation
- Mentoring and Staff development
- Conflict Resolution and complaint handling
- Flexibility in adopting to shifts and guest demands
- Calm and patients under pressure
- Excellent knowledge of local attractions and transportation option
Affiliations
Playing Basketball and watching movies
Custom
PIUS , SAM, +971555736902, piussam111@gmail.com, UAE, ADU DHADI YAS ISLAND, 20000
Personal Information
Timeline
BELL MAN
HILTON ABU DHABI YAS ISLAND
05.2022 - Current
HOUSEKEEPING ATTENDANT
HILTON ABU DHABI YAS ISLAND
12.2020 - 05.2022
LAUNDRY ATTENDANT
HILTON AL HAMRA BEACH AND RESORT
11.2019 - 12.2020
High School Diploma - GENERAL KNOWLGE IN ARTS
ST. THOMAS AQUINAS COLLEGE
03.2002 - 06.2005
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