Placida Mani
Dubai ,UAE
Summary
Personable clerical professional with background in administrative roles. Works collaboratively with office personnel to streamline workflow and meet deadlines. Offering strong organizational and communication skills, with keen ability to manage time efficiently. Knowledgeable about office software, administrative tasks, and customer service. Ready to use and develop multitasking, scheduling, and teamwork skills in desired role. Focused with impressive track record in collaborative, cross-functional teamwork within high-pressure environments. Adept at project planning and managing multiple accounts. Dedicated to improving company sales goals and meeting business objectives.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Secretary
Precision Machinery L.L.C
Dubai, United Arab Emirates
02.2022 - Current
- Created a systematic filing system, ease of document retrieval was achieved.
- Coordinated events that resulted in positive company exposure.
- Prioritised workload to meet tight deadlines.
- Performed data entry tasks; ensured accurate record keeping within the company database.
- Screened and directed incoming phone calls and distributed correspondence effectively.
- Drafted and distributed professional business letters and email correspondence.
- Streamlined office procedures to increase efficiency.
- Utilised Microsoft Office Suite skills to create crisp presentations and detailed spreadsheets.
- Liaised with other departments to ensure smooth inter-departmental communications.
- Facilitated efficient communication by managing correspondence via post and email.
Sales assistant
Urban Realty
Panjim, India
09.2021 - 02.2022
- Demonstrated products effectively leading to increased sales conversions.
- Monitored trends in consumer behaviour with keen attention to detail.
- Improved customer service by efficiently handling queries and complaints.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Assisted customers with product selection for optimal satisfaction.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Assisted customers in locating specific items to boost satisfaction.
- Resolved customer complaints and process issues with proactive problem-solving skills.
Education
Bachelor of Commerce - Marketing
Dnyanprasarak Mandals College
Assagao, Goa, India 06.2018 - 05.2021
Diploma - in Financial Accounting
Libra Computers
Mapusa, Goa India 07.2018 - 05.2019
Skills
- Advanced typing speed
- Documentation accuracy
- Telephone protocol knowledge
- Team work
- Time Management
- Database management
- Clear communication
- Public speaking
Languages
English
Fluent
Hindi
Fluent
Certification
The Complete Project Management Fundamentals Course + Cert
Timeline
Secretary
Precision Machinery L.L.C
02.2022 - Current
Sales assistant
Urban Realty
09.2021 - 02.2022
Diploma - in Financial Accounting
Libra Computers
07.2018 - 05.2019
Bachelor of Commerce - Marketing
Dnyanprasarak Mandals College
06.2018 - 05.2021
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