Pooja Raj
Sharjah,UAE
Summary
Talented and diversified knowledge in customer care, beauty clinic which provides me with ample opportunity to enhance my skills along with organization and professional growth
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work history
Beautician Assistant
Miracle Beauty Studio
Kochi, India
2023.01 - 2023.06
- Maximised Beautician's productivity by effectively preparing customers for treatment through pedicure and manicure.
- Optimized customer flow throughout salon through pedicure , minimizing waiting times per customer by [Number] minutes.
- Performed hair styling services, applying grooming techniques to achieve desired results.
- Ensured customer comfort and enjoyment by providing warm meet and greet, offering beverages on arrival.
- Worked with manicurists to provide nail care services.
Cashier
Tazza Restaurant Group
Cochin, India
2021.06 - 2022.12
- Reduced customer wait times through optimised checkout processes.
- Processed sales, exchange transactions efficiently to reduce customer waiting times.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Delivered outstanding customer care with proactive sales and listening skills.
- Completed opening and closing procedures each day.
- Tracked transactions on balance sheets and reported any discrepancies.
- Trained and mentored new cashiers and clerks in correct processes.
Education
Bachelor of Arts - Political Science
Mahathma Gandhi University
Kochi 2018.05 - 2021.04
Diploma - Computer
Professional Diploma in Computerized Financial
Kochi 2021.01 - 2021.12
Diploma - Beautician
Diploma In Beautician with Ladies hair dressing
Kochi 2023.04 - 2023.06
Skills
- Client meet and greet
- Customer care
- Beauty therapy
- Manicures and pedicures
- Nail treatments
- Waxing
- Treatment bookings
- Leadership
- MS Office
Languages
English
Intermediate
Hobbies
Photography
Drawing
Painting
Music
Timeline
Diploma - Beautician
Diploma In Beautician with Ladies hair dressing
2023.04 - 2023.06
Beautician Assistant
Miracle Beauty Studio
2023.01 - 2023.06
Cashier
Tazza Restaurant Group
2021.06 - 2022.12
Diploma - Computer
Professional Diploma in Computerized Financial
2021.01 - 2021.12
Bachelor of Arts - Political Science
Mahathma Gandhi University
2018.05 - 2021.04