Pothu Raju Matta
Guntur,India
Summary
Dedicated hospitality professional with expertise in silver service and restaurant software proficiency. Demonstrates a positive attitude and punctuality, ensuring exceptional dining etiquette and friendly disposition. Skilled in bill calculation, order processing, and maintaining high standards of food and beverage knowledge. Committed to delivering outstanding customer experiences through product knowledge, effective cleaning procedures, and meticulous table setting.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work history
WAITER
DWTC
Dubai, UAE
2025.05 - Current
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Presented menus and highlighted special offerings to guests.
- Maintained knowledge of menu items, leading to accurate order taking.
- Advised guests on wine and beverage pairings with dishes.
- Delivered exceptional service through engaging interactions.
- Uphold high standards in a fast-paced environment.
- Handled payment transactions to guarantee smooth customer checkout process.
- Monitored guest needs, promptly retrieving items and refilling beverages.
- Ensured operational compliance by adhering to health and safety regulations.
WAITER IN ROOM DINING,BANQUET AND RESTAURANT
COURTYARD AND FAIRFIELD BY MARRIOTT
BANGLORE, INDIA
2024.06 - 2024.12
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Managed table settings for optimal dining experience.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Handled payment transactions to guarantee smooth customer checkout process.
- Helped reduce waiting times by swiftly clearing tables after use.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
Education
High school graduate - SSC
Aravinda high school Kunchanapalli
Kunchanapalli,Guntur,AP 2020.03 - 2021.05
Bachelors - Hotel Management
WESTIN COLLEGE OF HOTEL MANAGEMNET
VIJAYWADA, AP 2023.03 - 2025.05
Intermediate - MPC
NARAYANA JR COLLEGE
VIJAYWADA, KRISHNA DIST ANDRA PRADESH 2021.03 - 2023.01
Skills
- Positive attitude and punctuality
- Dining etiquette
- Restaurant software proficiency
- Silver service expertise
- Bill calculation and order processing
- Food and beverage knowledge
- Cleaning procedures and table setting
- Friendly disposition
- Product knowledge
Languages
English
Advanced
Hindi
Upper intermediate
Telugu
Native
Affiliations
- Traveling and exploring the new places.
- video editing photography&Graphic design
Timeline
WAITER
DWTC
2025.05 - Current
WAITER IN ROOM DINING,BANQUET AND RESTAURANT
COURTYARD AND FAIRFIELD BY MARRIOTT
2024.06 - 2024.12
Bachelors - Hotel Management
WESTIN COLLEGE OF HOTEL MANAGEMNET
2023.03 - 2025.05
Intermediate - MPC
NARAYANA JR COLLEGE
2021.03 - 2023.01
High school graduate - SSC
Aravinda high school Kunchanapalli
2020.03 - 2021.05