Preethi Anna Mathew

• Prepare projected school enrollment for the next three years based on previous trends and current social circumstances.
• Enable and lead budget preparation with HR and Finance teams to project income and expenses based on projected student numbers.
• Prepare projected numbers to meet over-enrollment targets, ensuring compliance with regulatory policies and financial profitability.
• Meet with prospective parents to explain admission procedures, curriculum, fee structures, and MOE regulations, ensuring all admission documentation is completed effectively.
• Respond to enrollment inquiries via phone and email courteously and promptly.
• Arrange placement tests as required and ensure files are complete for review by the Admissions Committee.
• Communicate admissions decisions to parents immediately after the Admissions Committee's determination.
• Create and maintain current acceptance, waitlist, and denial letters.
• Manage and maintain an accurate database of new registrations, current students, and existing students.
• Prepare reports for the School Principal/CEO and corporate office reflecting current enrollment, waiting lists, and vacant seat status.
• Ensure timely re-enrollment procedures to retain students and meet projected budgets and financial targets.
• Maintain communication with sister schools' registrars to guide prospective parents to alternative GEMS schools if needed.
• Prepare all exit documentation for withdrawing students, including transcripts and transfer certificates.
• Collaborate with other GEMS schools to optimize student placement and retention strategies.
• Monitor re-enrollment trends and implement actions to achieve retention goals.
• Update enrollment and placement policies to ensure compliance with regulatory bodies.
• Keep existing parents informed about enrollment events and after-school activities.
• Update, maintain, and manage the student information database, ensuring up-to-date information is available daily.
• Update weekly and monthly enrollment reports for the Principal/CEO and GEMS Corporate Office; assist the Principal in making student projections and strategic planning.
• Maintain and create files for all new applicants, new students, current students, existing students, and alumni.

• Ensure quality participation of students in co-scholastic activities like debate, elocution, recitation, quiz etc.
• Assist the Head of the Department in managing the activities, complete the administrative duties and train the new joiners on the Teaching-Learning methods of the school.
• Member of the Editorial Board of the magazine called INTERACT, 2011; a magazine brought out by the GEMS Association of Schools.
• A member of the Center for Advancement of Teacher and Student Empowerment training and participating in inter school debates, elocution and recitations.
• Teaching, assessing, reviewing of students of Grade 8 - 10.
• Prepare week to week lesson plans, teaching-learning objectives and outcomes and the year planner to achieve accurate completion of the curriculum.
• Recording and maintain accurate student attendance records and grades to manage the decorum and spirit of the classrooms.

• Develop programs and activities designed to engage families in improving student achievement.
• Design pamphlets, posters and other communicative tools to facilitate easier understanding for parents and students.
• Plans these in collaboration with an action team of families, teachers, parent organizations, business-community partners, and the principal.
• Develop a family friendly school climate in collaboration with the school education leadership, administration and student community.
• Enhance the learning experience of the students by ensuring healthy three-way communication between school-home-student to improve the performance of the child, encouraging parents to analyze the feedbacks from school, work in liaison with the teaching department to enhance and better the learning experience.
• Take part in opportunities for professional development by attending all meetings and training activities for family involvement coordinators and share ideas and experiences.
• Has developed a School - Family Involvement Policy with input and approval from parents and teachers.

• Managed customer calls efficiently in fast-paced call center environment.
• Advised guests of different service offerings, detailing costs, benefits and limitations of available options.
• Documented, researched and resolved customer service issues.
• Delivered fast and friendly service to handle questions and service complaints.
• Handled customer inquiries, payments and service requests.
• Answered inbound calls to handle various concerns, set appointments and close sales.
• Collaborated with colleagues and co-workers to deliver quality customer experience.
• Addressed and resolved customer concerns and complaints.
• Set up customer accounts, obtaining and documenting personal, payment and order information.

• Clerical Marking Duties included verifying and marking the answer sheets of the IELTS examination, maintaining confidentiality and reliability of the exam.
• Managed paper-based examinations by tracking times and obtaining correct documentation of each student's completion through personal signatures.
• Protected school or testing company assets by collecting complete examination packets at end of tests.
• Stayed in room and actively observed for entire testing duration.
• Verified IDs of testers by checking photographs and acceptable documentation.
• Prevented unauthorized access to examination details by securing packets until testing time.
• Kept programs on-target by skillfully handling administrative and operational problems.
• Updated records with daily activities and important points.

• Conducted needs analysis for application in training plans.
• Designed and conducted post-training evaluations and assessments of performance toward training objectives.
• Coordinated and scheduled training classes.
• Member of the Editorial Board for College Magazine as representative of Teachers.
• Attended meetings or seminars to obtain information for use in training programs or to inform management of training program status.
• Strengthened instructor skills and knowledge with careful evaluations.
• Improved program designs based on requirements gathered from employees and managers.
• Achieved target results by enhancing and changing teaching strategies to maximize progress.

• Training the candidates for the IELTS Examination, soft skills.
• Organized instruction material, including constructing bulletin boards and setting up work areas.
• Monitored social media and online sources for industry trends.
• Obtaining feedback from the candidates on quality of services provided.
• Monitoring progress of candidates and coordinating with them in forwarding their immigration applications.
• Documentation, report creation, feedback and assessment reports, filing and office coordination.

• Contributed to departmental success, helping make important changes to instructional strategies and curriculum choices.
• Organized interactive and engaging presentations, aligning delivery with unique knowledge and education level of different audiences.
• Promoted critical thinking, personal development and commitment with custom lectures and assignments.
• Reviewed and revised curricula during departmental meetings to accommodate changing industry needs.

Trained teacher with added qualification in Guidance and Counseling

Excelled with distinction and topped the college