Prabhu Deva Jetti

1. *Guest Check-in/Check-out*: Manage room assignments, handle guest registration, and process payments.

2. *Room Reservations*: Manage room bookings, cancellations, and modifications.

3. *Customer Service*: Respond to guest inquiries, resolve issues, and provide information.

4. *Payment Processing*: Handle guest payments, process transactions, and manage billing.

5. *Communication*: Coordinate with other departments (housekeeping, F&B, maintenance) to ensure smooth operations.

• Developed training programs for staff, enhancing service delivery and operational efficiency
• Maintained cleanliness and safety standards within the spa facility, ensuring compliance with all regulations.
• Recorded product sales into spa's weekly income report.
• Trained and mentored staff members to achieve optimal performance levels and maintain high standards of service.
• Coordinated special events, attracting new clients and boosting overall sales.
• Maintained front desk workstation by keeping it clean and organized.