Summary
Overview
Work history
Education
Additional Information
Languages
Timeline
Hi, I’m

Prachi Bhartiya

Abu Dhabi,UAE
Prachi Bhartiya

Summary

I am a creative and result oriented person. I have worked with employee management teams under different environments. I am trained to handle team grievances and to solve their issues. I have demonstrated success in motivating teams to achieve optimal performance .

Overview

4
years of professional experience

Work history

Genpact
Jaipur

Call Quality Trainer and Senior Process Executive
01.2004 - 10.2006

Job overview

  • Design and deliver soft skill training solutions
  • Key areas included; Training delivery and Team Management
  • Coaching a team of 90 + employees
  • Liaising with HR Team to confirm Training venue, date and time information
  • Consulting Managers on recruitment and Employee engagement
  • Line management training on topics like Team Management including design and delivery of employee satisfaction surveys
  • Productivity, Efficiency and Performance improvements
  • Work closely with the quality team to deliver quality assurance.

Arena Multimedia
Jaipur

Counselor and Trainer
11.2002 - 08.2003

Job overview

  • Produce regular reports on learning activities, identify best practice and monitor the day today activities of the organization
  • Working with media trainers and ensuring they have viable work schedules and necessary resources
  • Coordination of management's developmental activities -Agenda, Sourcing and liaising with external and internal training providers.

Education

University of Rajasthan

Masters from English Literature

University overview

International College for Girls

Bachelor of Arts

University overview

NIIT
Jaipur

Diploma from Advanced Computing Arts

University overview

Key skills Computing and technology skills-MS office (Basics)

CDAC

University overview

Training: Positive psychology and strength based development, Training Management.

University overview

Additional Information

Additional Information
  • Key Competencies- Client focused, Problem Analysis, Team work, Planning and organizing.

Languages

English
Fluent
Hindi
Native

Timeline

Call Quality Trainer and Senior Process Executive
Genpact
01.2004 - 10.2006
Counselor and Trainer
Arena Multimedia
11.2002 - 08.2003
University of Rajasthan
Masters from English Literature
International College for Girls
Bachelor of Arts
NIIT
Diploma from Advanced Computing Arts
CDAC
Training: Positive psychology and strength based development, Training Management.

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Prachi Bhartiya