Pragya Singh
Mumbai,India
Summary
Enabling digital transformation across organizations by helping them understand and explore Process re-engineering, optimization and RPA possibilities with technical understanding, domain-based digital transformation strategies and assisting with Process Discoveries, solution consulting (for enhancements) for existing processes. Conducting Proof of Concept in the client environment as required.
Seasoned RPA and DW-BI professional with over 10 years of experience in critical projects. Excellent Automation360, UiPath, Informatica PowerCenter and SQL skills. Track record of achieving exceptional results in delivering quality service within stringent timelines. Seeking a position in an organization wherein I will get to showcase and enhance my technical skills and business knowledge as part of important assignments
Overview
10
10
years of professional experience
2013
2013
years of post-secondary education
1
1
Certification
Work history
Pre-Sales Consultant
Facilio
Dubai, United Arab Emirates
05.2023 - 12.2023
- Sharpened negotiation skills with top Facilities Management clients as well as Energy and Sustainability initiatives across the GCC region
- Demonstrated ability to analyze customer needs and discussions of cloud native SaaS model to be adopted across private and government organizations
- Success in crafting compelling solution proposals
- In-depth expertise in product presentations curated to the clients' business requirements
- Proficient in handling competitive objections
- Working collaboratively with product management, product marketing, partners, and professional services.
Lead Pre-Sales Consultant for Data Analytics and Business Process Automation
CTD Technologies
Dubai
10.2022 - 01.2023
- Solutions Consulting for Healthcare clients across GCC (Payer and Provider Use Cases for Automation)
- Intelligent HRMS solution demonstration and upsell
- Data Analytics & AI professional services as well as solutions selling.
Pre-Sales Consultant (RPA)
Squareone Technologies
Dubai
10.2021 - 01.2022
- Lead the Automation projects with Automation Anywhere for major clients across Insurance, Real Estate, Banking and Financial Services, Supply Chain, Oil & Gas and other domains
- Lead tool migrations from Automation Anywhere v11 to Automation 360 version
- Solution Design and architecture of RPA processes
- Curated demos for clients based on their domain-based Use cases or specific to Enterprise applications with the relevant case studies on previous successful implementations
- Conducted Product Demo for all components and offerings of Automation360
- Conducted Process Discovery workshops across departments to optimize Process Design and get sign off on solutioning and proposed approach for automation
- Automated MIS dashboards with Analytics on Bot variables which can be further shared in various forms with the management as required (Excel, PPT, Outlook)
- Worked with cross-functional stakeholders to agree on standardization of process flows for better performance across the board
- Worked on RFP discussions with clients based on their requirements
- Created proposals based on RFP queries
- Worked on implementation proposals based on Process Discovery sessions with clients to present coherent license and Professional Services offerings along with commercials
- Worked closely on Pre-Sales Consulting for all technical concerns and queries
- SaaS Product architecture and deployment discussions for Cloud/on-prem deployment options
- Worked with clients from Automobiles, Construction materials, Insurance Providers and Brokers, Banking and Financial Services, Investment Firms, Aviation, Defense manufacturing.
Senior Pre-Sales Engineer
Automation Anywhere
Mumbai
06.2019 - 10.2021
- Worked closely with Sales team to plan for quarterly Sales goals and to strategize new and upsell accounts progress
- Assisted the Sales team to drive closures of deals for Product licenses and Professional Services
- Pre-Sales Consulting for all technical concerns and queries
- Conducted Product Demo for all components and offerings of Automation360
- SaaS Product architecture and deployment discussions for Cloud/on-prem deployment options
- Conducting Process Discovery Workshops for clients to analyze feasibility and business benefits of automating a process and preparing a BoQ based on the analysis for the license requirements
- Conducted Botathons for business users to try Bot developments hands on to demonstrate ease of use and adoption
- Curated demos for clients based on their domain-based Use cases or specific to Enterprise applications
- Conducted proof of concept for various clients in their environments
- Worked with clients from Banking & Financial Services, Power and Transmission, Healthcare & Life Sciences, Networking & IT, Media & Telecommunications, OTT, Oil & Gas, Manufacturing, Automobiles, Airline and Aviation, Retail and eCommerce etc in Finance, HR, Supply Chain, Customer Support (Front Desk and Back Office) and IT departments.
Senior Software Engineer
L&T Infotech
Mumbai
10.2018 - 06.2019
- Worked on end-to-end RPA development for ConocoPhillips
- End to End Robotics Automation from ideation, requirement gathering, POCs and Technical/Process Solution design and UiPath Development
- Automated a Revenue Plant Statements process for the client and scheduled to run it on a monthly basis
- Worked with automating Excel, SAP, Monarch applications using UiPath Studio and UiPath Orchestrator
- Developed the process to run using Robotic Enterprise framework
- Provided warranty support for change request.
Senior Technical Services Specialist
IBM - Global Business Services
Mumbai
03.2018 - 08.2018
- Worked on critical project for Metlife
- Worked on generating test data dumps for Small Markets Digital (SMD) platform built for providing insurance options to employees working in small scale enterprises with 2-99 employees
- Worked on UiPath for generating the required data with different possible variations
- Worked closely with the client to provision test data for portal testing purpose.
Programmer Analyst
Cognizant
Bengaluru
05.2014 - 03.2018
- Worked on multiple critical projects with major clients like Thrivent Financial for Lutherans, Manulife, Wyndham, and Keysight Technologies
- Designed and developed new ETL mappings
- Worked on production incidents raised by the client in BMC remedy tool
- Adhered to the SLA response & resolution time
- Identified major defects in some of the existing ETL applications & suggested better design of the workflows, which would result in better ETL performance
- Worked with DBA team to resolve performance issues at the database level
- Delivered training on Informatica, BI & DW and SQL / PL SQL to fresher and experienced candidates as part of education & research initiatives of the organization
- Developed reusable components like mapplets to create complex masking routines and for provisioning of reusability
- Worked on automation of document generation using UiPath for monthly deployments
- Worked on Web portal automation for Insurance client using UiPath.
Education
Bachelor of Technology - Computer Science & Engineering
Uttar Pradesh Technical University
Lucknow, India12th - undefined
St. Mary's Convent High School
Kanpur, India10th - undefined
St. Mary's Convent High School
Kanpur, IndiaSkills
- Technology Services and Digital Transformation Consultation
- Internal & Client Stakeholder management
- Software Solutions Consulting
- Business Requirements Document and FSD adherence
- CRM, System Requirements and Workload Prioritization
- Banking & Financial Services
- Bill of Materials, Value Propositions & ROI Estimations
- RFI/RFP responses, Proposal Documents, Solution Design & Scope of Work Documents
- SaaS Product Solutions (Automation 360, Facilio)
- Process Discovery Workshops, Webinars and Botathons for corporate audience across Government & Private organizations in India & Middle East markets
- Business Process Automation
- Robotic Process Automation
- Automation Anywhere (RPA Software)
- Intelligent Document Processing, IQ Bot & Abby
- SQL (Programming Language)
- Unix (Putty)
- Data Analytics and Business Intelligence
- Process Optimization & Re-engineering
- UiPath (RPA Software)
- Extract Transform Load (ETL)
- Professional Services
- Informatica Data Quality
- Customer Support
- Informatica Powercenter
- Data Warehousing
- Test Data Management
Certification
- Advanced RPA Professional (A2019)
- IQ Bot Developer
- Advanced RPA Professional (v11.0)
- RPA Developer Foundation Diploma
- UiPath RPA Developer - UiPath Orchestrator 2018.1
- Cognizant certified Informatica professional
- Cognizant certificate in 'Fundamentals of Insurance Industry'
Languages
English
Native
Hindi
Native
Affiliations
- Music
- Reading
- Trying new cooking recipes
- Organizing events
Timeline
Pre-Sales Consultant
Facilio
05.2023 - 12.2023
Lead Pre-Sales Consultant for Data Analytics and Business Process Automation
CTD Technologies
10.2022 - 01.2023
Pre-Sales Consultant (RPA)
Squareone Technologies
10.2021 - 01.2022
Senior Pre-Sales Engineer
Automation Anywhere
06.2019 - 10.2021
Senior Software Engineer
L&T Infotech
10.2018 - 06.2019
Senior Technical Services Specialist
IBM - Global Business Services
03.2018 - 08.2018
Programmer Analyst
Cognizant
05.2014 - 03.2018
12th - undefined
St. Mary's Convent High School
10th - undefined
St. Mary's Convent High School
Bachelor of Technology - Computer Science & Engineering
Uttar Pradesh Technical University
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