Prahlad Adhikari
Delhi
Summary
Offering strong teamwork, communication, and problem-solving skills, with background in customer service and hospitality. Knowledgeable about inventory management, staff training, and maintaining high service standards. Ready to use and develop leadership, organisational, and customer relations skills in managerial role.
Overview
8
8
years of professional experience
Work history
Assistant restaurant manager
Kashkan by Ranveer Brar
Dubai , United Arab Emirates
01.2025 - Current
- Coordinated table reservations, minimising waiting times for customers.
- Addressed customer queries promptly, ensuring their satisfaction was met at all times,.
- Resolved any issues between the kitchen and floor staff swiftly; resulting in harmony within the team.
- Ensured adherence to legal guidelines set out by licensing authorities for responsible operation.
- Performed regular checks on food storage areas thus guaranteeing freshness and quality of ingredients used.
- Collaborated closely with Restaurant Manager on promotional activities to boost patronage.
- Communicated effectively with kitchen staff to ensure timely meal preparation.
- Scheduled employee shifts fairly and efficiently, reducing conflicts and last-minute changes.
- Ensured compliance with health and safety standards at all times.
- Maintained high standards of customer service by handling complaints professionally.
- Handled cash transactions accurately and responsibly.
- Supervised staff during busy periods for smooth operations.
Assistant Restaurant Manager
PINCODE BY CHEF KUNAL KAPOOR
Delhi, Dubai
03.2023 - 12.2025
- Company Overview: True Palate Hospitality Private LTD
- Managing food and beverage operations within budget and to the highest standards
- Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
- Lead F&B team by attracting & training
- True Palate Hospitality Private LTD
Floor Manager
ONE8 COMMUNE
Delhi
08.2021 - 02.2023
- Company Overview: True Palate Hospitality Private LTD
- Manage guest queries in a timely and efficient
- Assist Food and Beverage management with achieving financial targets
- True Palate Hospitality Private LTD
- Reff
- Mr.Rohit Sathwal
- Contact No
- 98184 64679
- Designation: Restaurant General Manager
Food And Beverage Supervisor
Hotel Seven Seas
Delhi
12.2020 - 07.2021
- Company Overview: Seventh Sense Restaurant
- Responsible for keeping guest data and updating to restaurant manager
- Analyse all guest requirements and prepare plans to resolve guest issues
- Seventh Sense Restaurant
- Ref
- Mr.Mohit Aluwalia
- Designation: Restaurant Manager
- Contact No
- 99998 84302
Hotel Operational Trainee
Hotel Seven Seas
Delhi
03.2019 - 12.2020
- Greeting customers, escorting them to seats, taking food and drink orders, and serving food and beverages
- Answer questions regarding the hotel services, explaining menu items and specials, and offering personal attentive treatment
Industrial Trainee
Le Meridien
Gurgaon
12.2017 - 03.2018
- Company Overview: (Gurugram)
- (Gurugram)
Education
Bachelor of Science (B.Sc) - Hospitality and Hotel Administration
01.2016 - 1 2019
GPA: 8.00/10
Senior Secondary (XII) - Commerce
- CBSE board
- GPA: 7.00/10
Secondary (X) - undefined
- CBSE board
- GPA: 8.00/10
Skills
- Front-Of-House efficiency
- Team development
- Restaurant software knowledge
- Quality assurance procedures
Additional Information
Best trainee of the batch for exceptional work in 'South Asia Marriott international HR meet'., Honoured by Chairman of Haryana Tourism for excellent work in food and beverage services during 'Suraj Kund International Craft Mela'., Awarded as employee of the month for exceptional work during (Covid-19)., Awarded as 'Guest delight of month'.
Custom
Guest Loyalty and Regularity, 01/01/21, 02/28/21, The project ensures Customer loyalty which can help your restaurant or hotel boom in the best of times, but it can also help you survive in tough or challenging times like Covid-19. Kavach, 05/01/20, 07/31/20, "kavach" is a Safety Program specially design for the guest which ensure guest as well as employee safety with multiple safety hazards and necessary actions.
Timeline
Assistant restaurant manager - Kashkan by Ranveer Brar
01.2025 - Current
Assistant Restaurant Manager - PINCODE BY CHEF KUNAL KAPOOR
03.2023 - 12.2025
Floor Manager - ONE8 COMMUNE
08.2021 - 02.2023
Food And Beverage Supervisor - Hotel Seven Seas
12.2020 - 07.2021
Hotel Operational Trainee - Hotel Seven Seas
03.2019 - 12.2020
Industrial Trainee - Le Meridien
12.2017 - 03.2018
IHM Faridabad - Bachelor of Science (B.Sc), Hospitality and Hotel Administration
01.2016 - 1 2019
Mount Olivet Sr. Sec. School - Senior Secondary (XII), Commerce
Mount Olivet Sr. Sec. School - Secondary (X),