Summary
Overview
Work History
Education
Skills
Timeline
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Prakash Baral

Dubai

Summary

Accomplished Retail Sales Manager offering over 2 years in boosting performance momentum and exceeding sales quotas. Experience directing store operations for established Electronics retailers. Positive team manager with record of high employee retention rates. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience
2
2
years of post-secondary education
3
3
Languages

Work History

Retail Sales Team Lead

SharafDG
Dubai
08.2021 - Current
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Assisted in driving sales through targeted product presentation and merchandising.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Maintained company's visual merchandise standards through general housekeeping and planograms.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Recruited, interviewed and hired talented individuals bringing dynamic sales expertise to organization.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Recruited and trained team members, as well as supported other departments with mentorship.
  • Trained team members in successful strategies to meet operational and sales targets.

Restaurant Manager

Papa Murphys Pizza
Dubai
06.2019 - 06.2021
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Purchased adequate quantities of food, beverages, equipment and supplies.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Carefully interviewed, selected, trained and supervised staff.

Assistant Restaurant Manager

Burger King
Dubai
07.2011 - 09.2017
  • Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Immediately resolved issues with patrons by employing careful listening and communication skills.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Motivated staff to perform at peak efficiency and quality.
  • Train new employees and provide ongoing training for all staff.

Education

High School Diploma -

Jeetpur Higher Secondary School
Ilam,Nepal
02.2009 - 03.2011

Skills

Team Building

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Timeline

Retail Sales Team Lead

SharafDG
08.2021 - Current

Restaurant Manager

Papa Murphys Pizza
06.2019 - 06.2021

Assistant Restaurant Manager

Burger King
07.2011 - 09.2017

High School Diploma -

Jeetpur Higher Secondary School
02.2009 - 03.2011
Prakash Baral