Pranab Prahaladan
Fujairah,United Arab Emirates
Summary
Technically skilled and detail-oriented Automobile Engineering graduate with hands-on experience in vehicle diagnostics, engine overhaul, periodic maintenance, and workshop operations. Specialized in servicing Maruti, Toyota Innova Crysta, and Fortuner models. Seeking a challenging position as an Automobile Service Technician to apply mechanical expertise and problem-solving abilities in a fast-paced, customer-focused environment.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work history
Service advisor
Al Mulla Automobiles
Al Fujairah City, Fujairah
2025.05 - Current
- Engaged with customers to assess service requirements and clearly explain repair procedures, ensuring transparency and trust.
- Supervised vehicle inspections and worked closely with technical teams to support accurate diagnostics and efficient repairs.
- Prepared job cards, generated cost estimates, and managed smooth vehicle handovers post-service. Promoted preventive maintenance services, annual maintenance contracts (AMC), and insurance renewals to enhance customer retention and revenue.
- Coordinated with the parts department to ensure timely availability of components, reducing turnaround time (TAT). Maintained regular communication with customers regarding service progress, approvals, and delivery timelines.
- Ensured accurate documentation and adherence to company service standards and processes.
Service Technician
Maruti Suzuki
, India
2023.01 - 2025.01
- Interacted with customers to understand service needs and explain repair processes.
- Oversaw inspections and collaborated with technical staff on diagnostics and repairs.
- Handled job card preparation, estimation, and post-service vehicle delivery.
- Promoted routine services, AMC, and insurance renewals to enhance customer value.
- Coordinated with parts department to ensure component availability and reduce TAT.
- Played a key role in improving CSI ratings through feedback handling and service quality.
General Technician
Nippon Toyota
Kazhakootam
2016.01 - 2018.01
- Performed scheduled maintenance, including engine oil changes, air filter replacement, and brake inspections.
- Diagnosed mechanical faults and carried out repairs on Toyota vehicles including Innova and Fortuner models.
- Supported engine disassembly, overhaul, and reassembly under supervision.
- Maintained tools, calibrated equipment, and ensured workshop SOP compliance.
- Participated in internal technical training and safety workshops.
Education
Bachelor of Engineering - Automobile Engineering
Narayana Guru College of Engineering
Tamil Nadu 2012.01 - 2016.01
Higher Secondary Education - Science Stream
Sivagiri Higher Secondary School
Kerala 2012.01 -
High School - CBSE
MGM Model School
Skills
- Engine Overhaul & Rebuilds – Proficient in dismantling, inspecting, repairing, and reassembling petrol and diesel engines
- Periodic Maintenance & Oil Change – Skilled in performing scheduled services including oil filter replacement, fluid checks, and brake inspections
- Vehicle Diagnostics – Competent in using diagnostic scanners and manual troubleshooting methods to identify mechanical and electrical faults
- Service Documentation – Experienced in job card preparation, service history recording, and estimate preparation
- Brake & Suspension Systems – Able to inspect, repair, and replace brake pads, discs, shocks, and struts
- Toyota & Maruti Vehicle Expertise – Deep familiarity with service standards and component specifications of Innova Crysta, Fortuner, and Maruti vehicles
- Workshop Tools & Safety Compliance – Adept with workshop tools and committed to maintaining a clean, safe, and compliant work environment
- Customer-Focused Servicing – Capable of explaining service details to customers clearly and professionally
Languages Known
English
Upper intermediate (B2)
Malayalam
Proficient (C2)
Hindi
Upper intermediate (B2)
Tamil
Advanced (C1)
Arabic
Upper intermediate
References
Available upon request
Declaration
I hereby declare that all the information provided in this resume is true and accurate to the best of my knowledge.
Engine-Wise Technical Experience
- Maruti Suzuki Petrol Engines (1.2L K-Series, 1.4L & 1.5L K15B): Proficient in performing engine oil changes, spark plug replacements, air-fuel ratio adjustments, and complete overhauls. Hands-on experience with popular models including Baleno, Ertiga, Ciaz, and Brezza.
- Maruti Suzuki Diesel Engines (1.3L & 1.5L DDiS): Experienced in diagnosing issues in MultiJet diesel engines, conducting injector calibration, EGR valve servicing, and routine maintenance. Skilled in timing chain inspection, coolant system flushing, and clutch overhaul.
- Toyota Innova Crysta (2.4L GD & 2.8L GD Diesel Engines): Adept in DPF regeneration, turbocharger inspection, injector testing, and engine performance tuning. Knowledgeable in maintenance of CRDi systems and advanced diagnostics using Toyota Techstream.
- Toyota Fortuner (2.7L Petrol & 2.8L Diesel Engines): Skilled in high-performance engine maintenance, powertrain troubleshooting, suspension system checks, and 4WD system service. Familiar with ECM-related diagnostics and engine emission compliance.
Passport Details
- Passport No: P2267166
- Issued at: Trivandrum
- Date of Issue: 2017-01-06
- Valid until: 2027-01-05
Timeline
Service advisor
Al Mulla Automobiles
2025.05 - Current
Service Technician
Maruti Suzuki
2023.01 - 2025.01
General Technician
Nippon Toyota
2016.01 - 2018.01
Bachelor of Engineering - Automobile Engineering
Narayana Guru College of Engineering
2012.01 - 2016.01
Higher Secondary Education - Science Stream
Sivagiri Higher Secondary School
2012.01 -
High School - CBSE
MGM Model School