PRANAV P
Trivandrum
Summary
Seeking for a challenging role in the area of electronics & Instrumentation where I can use my skills for the growth of the organization. Highly-effective Service Engineer skillful in managing technical relationships with customers and liaising internally to identify and communicate solutions to meet customer, business and project needs.
Overview
8
8
years of professional experience
Work History
Service Engineer
Chemparts Middle East (FZC)
11.2022 - Current
- Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions for all types of laboratory instruments.
- Installed, configured and tested equipment on specialized platforms.
- Worked cross-functionally within organization and external partners, integrators and vendors.
- Responsible for providing service support to the Tanaka products,Hitachi High Technologies products, Scavini & KemKyoto products in UAE region.
- The products include flash point analyzers,distillation testers,cloud and pour point testers, XRF Spectrometers, density meters, titrators,carbon residue testers, Oxidation stability equipments,
- Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
Service Engineer
Spincotech Systems LLP
08.2021 - 10.2022
- Responsible to provide technical support chromatography & mass spectrometry products(SHIMADZU)
- Installation, commissioning, calibration & after sale support service of HPLC products( N series, I series, prominence type)
- Work with other team members to create continuous improvement of products & services
- Feedback & work closely with service managers & site managers to achieve best optimization for productivity & life span
- Continually develops effective troubleshooting methods in providing daily remote assistance to customers & associates.
Service Engineer
Perkin Elmer India Pvt Ltd., Reliance industries Ltd Jamnagar ( Contract)
07.2019 - 08.2021
- Providing service to all types of laboratory instruments
- Servicing includes all types of break down visits and maintenance
- Maintaining communications with relevant departments and company members at all times and to ensure smooth running and timeless of all operations as per company regulations
- Service & Maintenance, Maintaining service contracts and spare contacts, preparing monthly activity reports
- Complete the daily preventive maintenance as per the check list
- Quick respond to an urgent service call.
Service engineer
Volga instruments Pvt. Ltd.
07.2015 - 07.2019
- Installation, Calibration, Commissioning and After Sales Service Of Hitachi High Technologies (Formerly Oxford Instruments) XRF Spectrometers ( ED XRF) models
- ED XRF Models Includes Lab X 3000, LAB X 3500, Lab X 3500S, Lab X 3500SCL, Twin X, X – Supreme 8000
- Installation Calibration Commissioning and After Sales Service Of Cilas (France) Particle Size Analysers PSA Models: 920, 930, 990, 1090, 1190, 1064
- Attending all the services call as per the schedule
- Intimating the customer prior to the service visit to the site
- Provide the best service for the customer satisfaction
- Recommending required spare and suggestions for trouble free operation of the equipment
- Preparing service report and monthly report and send to assistant service manager.
Education
Electronics & Communication Engineering -
Cochin University of Science & Technology
04.2015
Electronics & Communication Diploma -
Govt: Poly Technic College Neyyattinkara
11.2011
Skills
- Go getter
- Quick learn ability
- Ability to work in team structure
- Good knowledge in MS Office
- MS Office
- Windows operating systems XP, 7,8 and 10
- Excellent team player
- Effective performance under pressure
- Ability to communicate ideas easily
- Excellent time management
Extra Curricular Activities
- Participated in different arts and Science competition's in school level
- Active member of IEEE
Declaration
- I hereby declare that the information given above is true to the best of my knowledge.
- 10/14/21
- Trivandrum
Known Languages
- English
- Hindi
- Malayalam
- Tamil
Hobby
Travelling, listening music
Passport
P0951695
Personal Information
- Marital Status: Married
- Title: Service Engineer
- Date of Birth: 03/28/91
- Nationality: Indian
Timeline
Service Engineer
Chemparts Middle East (FZC)
11.2022 - Current
Service Engineer
Spincotech Systems LLP
08.2021 - 10.2022
Service Engineer
Perkin Elmer India Pvt Ltd., Reliance industries Ltd Jamnagar ( Contract)
07.2019 - 08.2021
Service engineer
Volga instruments Pvt. Ltd.
07.2015 - 07.2019
Electronics & Communication Engineering -
Cochin University of Science & Technology
Electronics & Communication Diploma -
Govt: Poly Technic College Neyyattinkara
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