PRASAD RAJAPAKSHA

• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
• Responsible for scheduling according to the staffing guides and reconciling payroll.
• Execute daily opening and closing responsibilities according to the standards.
• Responsible for instituting an effective system to track Beach Club members and ensure that non-beach Club.
• Monitor beach activities to ensure recreation colleagues are engaging guests and maintaining a crisp and clean beach during downtime.
• Drive revenue pool and beach access and SPA manage budget.
• Responsible for the recruitment and training of colleagues and enforcement of the LQA/ FORBES Standards.
• Responsible for the planning, ownership, and execution of the seasonal "Kids Club".
• Managing ERP/ review PRO and hotel repartition management system.

Managed daily operations across 7–8 water sports centers, ensuring seamless service delivery and adherence to 5-star hospitality standards. Led and developed a diverse team, including lifeguards, instructors, and support staff, fostering a culture of excellence and safety. Implemented and enforced safety protocols, including Normal Operating Procedures (NOPs) and Emergency Action Plans (EAPs), ensuring compliance with local regulations.

• Oversaw routine and preventive maintenance of equipment and facilities, ensuring optimal operational conditions and safety. Coordinated regular training sessions to maintain high standards of service and safety.
• Coordinate equipment maintenance, inventory, and procurement to ensure operational readiness.
• Develop and implement safety protocols and emergency procedures for water activities.

• Oversee daily operations of pool and beach areas, ensuring guest safety and satisfaction.
• Manage and train lifeguard and attendant teams to maintain high service standards.
• Coordinate with maintenance staff for pool cleanliness and equipment functionality.
• Develop and implement schedules for staff to ensure adequate coverage during peak times.
• Monitor pool and beach equipment inventory and order supplies as necessary.
• Enforce all safety regulations and respond promptly to emergencies or incidents.
• Conduct regular inspections of the pool and beach areas to uphold quality standards.
• Handle guest inquiries and complaints with professionalism and provide solutions.
• Plan and oversee poolside and beach events or activities to enhance guest experience.

• Conducting lessons and courses for non-motorized and motorized water sports activities to the highest possible safety standards.
• Manage and lead others, train/teach, delegate responsibilities and ensure that staff members meet expectations and comply with organizational policies and behaviour.
• Oversee daily water sports activities ensuring safety and compliance with regulations.
• Supervise and coordinate staff to deliver excellent customer service.
• Conduct safety briefings and equipment checks before each activity.
• Monitor weather conditions and adjust schedules accordingly for safety.
• Managed daily operations of water sports facilities, ensuring safety and quality service standards.
• Supervised and trained staff in water safety, customer service, and equipment maintenance.
• Developed and implemented water sports programs and activities tailored to diverse client needs.
• Monitored weather and water conditions to ensure guest safety and adjust activities accordingly.
• Conducted regular equipment inspections and maintenance to ensure safe and optimal performance.
• Coordinated with other departments to promote water sports activities and special events.
• Handled customer inquiries, complaints, and provided solutions to enhance guest satisfaction.
• Maintained accurate records of equipment inventory, maintenance logs, and incident reports.
• Enforced all water safety regulations and procedures to minimize risks and accidents.
• Collaborated with marketing to create promotional materials and attract new clientele.

• Responsible for overseeing and managing daily pool and beach opera

• Supervised and instructed clients in water sports activities ensuring safety and skill development
• Conducted safety briefings and equipment checks before each session to ensure compliance
• Monitored weather and water conditions continuously to adapt activities accordingly
• Provided personalized coaching to improve participants' techniques and confidence levels
• Maintained and inspected water sports equipment for safety and functionality
• Ensured adherence to all safety protocols and emergency procedures during activities
• Conducted daily safety briefings and ensured adherence to safety protocols for all water activities.
• Developed and implemented comprehensive water sports programs for various skill levels.
• Conducted daily safety briefings and ensured adherence to safety protocols for all water activities.
• Developed and implemented comprehensive water sports programs for various skill levels.
• Provided personalized instruction in water sports such as swimming, surfing, sailing, and kayaking.

• Communicated effectively with participants ensuring understanding of safety protocols at all times.
• Facilitated group cohesion by planning and executing team-building exercises.
• Promoted healthy living practices among students through education on benefits of physical activity .
• Developed tailored lesson plans to meet individual learning requirements effectively.

• Conducted regular checks of water quality and pool equipment to maintain health standards
• Set up and maintained watersports equipment, ensuring gear was safe for guest use
• Assisted guests with equipment rentals and provided instruction for watersport activities
• Debris Removal & Vacuuming the pool Water Chemistry & Sanitation
• Water Levels & Evaporation Control
• Beach Area & Poolside Setup