Prasanna Allen
Dubai
Summary
Over 9+ years of experience in software environment as Product Manager – Working with Business Owners, PMO, IT Development, Implementation, Testing, R&D and Support. Experienced Product Manager/ Business Analyst/ Product Owner/ Scrum Master/ Data Analysis Extensive experience in Engineering, Procurement, Construction, Manufacturing, Quality Control Inspections, Material Planning, Construction Project Planning, and Progress Monitoring Reporting. Hands-on experience in a project delivery role, encompassing ERP implementation, upgrade, and support expertise.
Overview
10
10
years of professional experience
Work History
Product Manager
Dubai Technologies
Dubai
04.2019 - Current
- Company Overview: Product Manager for various initiatives including MINATO, SUS10, and AIDA
- Focused on optimizing terminal operations and aligning with sustainability objectives
- Oversaw the implementation of advanced Terminal Operating System (TOS) solutions to optimize terminal operations
- Deployed Internet of Things (IoT) technologies to improve operational efficiency and ensure seamless data connectivity
- Spearheaded gate automation initiatives to enhance throughput and minimize manual processes
- Designed and introduced automation solutions for berth planning in container terminal operations
- Utilized AI-powered CCTV systems to strengthen safety and security protocols
- Automated berth and fabrication space planning to improve efficiency and resource utilization
- Led the conceptualization, planning, and execution of the SUS10 product, aligning with Dubai Municipality’s sustainability objectives and regulatory frameworks
- Managed diverse teams, including design, technical, and marketing departments, to deliver the product within scope, budget, and timeline
- Ensured the SUS10 product adhered to all environmental, legal, and operational guidelines set by Dubai Municipality
- Spearheaded the development and deployment of the AIDA Smart Driving Test system, aligning with RTA’s vision of digital transformation and innovation in public services
- Delivered the AIDA Smart Driving Test system on schedule, modernizing the driving test process and reducing test times by 90%
- Achieved [specific metric], such as reducing examiner bias by 90% or increasing test accuracy through AI-enabled monitoring
- Enhanced applicant satisfaction rates by 99% through streamlined processes and user-friendly system design
- Secured recognition for the AIDA initiative as a benchmark for innovation in transportation services within Dubai
- Reduced operational costs by 95% through automated reporting and digital workflows
- Product Manager for various initiatives including MINATO, SUS10, and AIDA
- Focused on optimizing terminal operations and aligning with sustainability objectives
Sr. Business Analyst
Genpact
Bangalore
06.2015 - 01.2019
- Worked as a BA, with the responsibilities of eliciting requirements and consulting clients on ITSM, SAM, and ServiceNow for better Enterprise Service Management
- Identified inefficiencies in existing business processes and implemented optimized workflows, leading to a 90% reduction in processing time
- Delivered comprehensive and precise business requirement documents (BRDs) and functional specifications, reducing project scope ambiguities and revisions
- Facilitated workshops and stakeholder interviews to capture actionable insights and align cross-departmental expectations
- Developed data models and dashboards that provided real-time insights, improving decision-making accuracy and driving an increase in operational efficiency
- Played a pivotal role in a cross-functional project, ensuring successful delivery within the budget and ahead of schedule
- Led the requirements phase for a CRM/ERP implementation project, improving user adoption rates for post-launch
- Successfully forecasted potential bottlenecks and implemented preventive measures to avoid delays
- Created knowledge repositories and documentation that streamlined onboarding for new team members
Education
B. Tech - Computer Science
JNTU University
01.2014
Higher Secondary School -
Kendriya Vidyalaya
01.2010
Skills
- Trained Business Analyst
- BA Practices
- MS Office
- Data Analysis
- Agile Practitioner
- SCRUM Ceremonies
- SCRUM Artifacts
- QA/QC Operations
- Fluent BI User
- Requirement Elicitation
- Project Documentation
- Project Management
- BI Tools & Dashboard
- MS Visio
- BRD/ SRS/ FRS
- Requirement Analysis
- Software Assessment
- Conceptual Data Modelling
- High-Level Design
Languages
- Telugu
- Tamil
- Kannada
- Malayalam
- Hindi
- English
Summary - About Me
Over 9+ years of experience in software environment as Product Manager – Working with Business Owners, PMO, IT Development, Implementation, Testing, R&D and Support. Experienced Product Manager/ Business Analyst/ Product Owner/ Scrum Master/ Data Analysis. Extensive experience in Engineering, Procurement, Construction, Manufacturing, Quality Control Inspections, Material Planning, Construction Project Planning, and Progress Monitoring Reporting.
Timeline
Product Manager
Dubai Technologies
04.2019 - Current
Sr. Business Analyst
Genpact
06.2015 - 01.2019
B. Tech - Computer Science
JNTU University
Higher Secondary School -
Kendriya Vidyalaya
Similar Profiles
Amani BaniamerAmani Baniamer
Business Analyst at Dubai TechnologiesBusiness Analyst at Dubai Technologies
Mohamed AwadMohamed Awad
Project & Operation Team Leader at Dubai TechnologiesProject & Operation Team Leader at Dubai Technologies
BENET SANTHOSH AMALRAJBENET SANTHOSH AMALRAJ
Technical Support Engineer at Dubai TechnologiesTechnical Support Engineer at Dubai Technologies