Prasanna Nayanasiri
Dubai
Summary
Dubai, UAE SUMMARY Responsible, passionate about delivering outstanding quality and service. Offering 10 years of experience in different industries and segments with history of recognition for performance in Transguard Group and ODC.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales agent position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lifeguard Team Leader
ODC swimming and lifesaving
06.2021 - 07.2023
- Recorded training activities with official documentation
- Enforced pool safety standards and facility operational regulations for all users
- Delivered comprehensive training to potential lifeguards
- Coordinated scheduling and field and facility use with activities office
- Improved performance through regular evaluation and providing conductive feedback
- Developed coaching strategies and lesson plans to achieve team goals
- Assisted students with disabilities achieve goals and exceed expectations
- Oversaw student registration, performance and progress
- Completed required paperwork such as incident reports
- Optimized customer service by resolving issues quickly and courteously
- Performed maintenance tasks, including pool water testing, ensuring a clean, safe and accessible facility for patrons
- Attended regular first aid training courses, offering dependable medical assistance to child and adult swimmers.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Transguard group LLC
09.2019 - 03.2021
- Handled high-volume cash transactions
- Analyzed data for accuracy before inputting into system
- Confirmed correctness of names, dates, information and facts before inputting data
- Implemented tools to enhance business reporting and impact strategic decision making
- Developed investigation strategy and documented evidence.
Rental Sales Agent
Park Properties
03.2018 - 04.2019
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Placed sales calls and handled sales for incoming customer calls.
- Coordinated with sales teams and clients to manage inventory, adjust orders, and handle logistics.
- Complied with governmental and other regulatory agencies by following policies and documenting transactions.
- Prepared and presented contracts and other legal documents to clients.
- Developed and implemented marketing strategies to maximize sales and attract new clients.
Housekeeping Supervisor
Rock Port Hotel
05.2016 - 01.2018
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Managed laundry sorting, washing, drying, and ironing.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Worked with front desk to respond promptly to all guest requests.
- Placed orders for housekeeping supplies and guest toiletries.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Completed schedules, shift reports, and other business documentation.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Adhered to safety protocols by enforcing proper equipment usage.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Trained and mentored new staff on cleaning and safety protocols.
- Scheduled and prioritized tasks to staff, overseeing work completion.
Labor Worker
Fly adds private limited
01.2014 - 01.2016
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Worked fast to complete tasks and meet daily deadlines.
Education
Advanced Level -
Kaluthara Central College
2010
Skills
- Performance tracking
- Disease prevention training
- Shallow water lifeguarding
- Health and safety awareness
- Team Scheduling
- Team Management
- Lifeguard Operations
- Team Meetings
Certification
- Lifeguard license
- Certified first aider
Languages
English
Upper intermediate (B2)
Hindi
Intermediate (B1)
Additional Information
I have applied for UAE driving license and remaining FINAL TEST only.
I have my home country license already.
Also i have basic computer knowledge.
Timeline
Lifeguard Team Leader
ODC swimming and lifesaving
06.2021 - 07.2023
Transguard group LLC
09.2019 - 03.2021
Rental Sales Agent
Park Properties
03.2018 - 04.2019
Housekeeping Supervisor
Rock Port Hotel
05.2016 - 01.2018
Labor Worker
Fly adds private limited
01.2014 - 01.2016
Advanced Level -
Kaluthara Central College
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