Summary
Overview
Work History
Education
Skills
Accomplishments
Passport Number
Visa Type
Visa Expiry Date
Personal Information
Timeline
Generic
Prashanth Vas

Prashanth Vas

Sale Order Processor
Dubai

Summary

Experienced Order Management Specialist with a demonstrated history of over 6 years of overall work experience in facilitating seamless customer collaboration and streamlining the order-to-cash process. Acknowledged for meticulous attention to detail and outstanding communication abilities, consistently ensuring efficient operations and client satisfaction.

Overview

6
6
years of professional experience
3
3
years of post-secondary education
4
4
Languages

Work History

Sale Order Processor

Fresh Del Monte
10.2023 - Current
  • Order Processing and Sales Coordination:

Spearhead SAP order processing and streamline sales coordination, ensuring seamless execution from sales order generation to invoicing.

Manage employee orders efficiently, showcasing versatility in sales operations and ensuring prompt fulfilment.

  • Financial Support and Reporting:

Provide expert financial support, leveraging VLOOKUP proficiency for accurate and efficient reporting.

Generate daily reports for the finance team, addressing overdue and credit limit orders to facilitate timely release and efficient order pickup coordination with logistics.

  • Billing Processes and Record-Keeping:

Skilfully manage invoices, delivery notes, and billing processes to maintain accuracy and efficiency.

Ensure systematic record-keeping through various methods including scanning, archiving, and SAP uploads.

  • Team Collaboration and Support:

Act as a collaborative team player, actively contributing to collective billing processes and supporting seamless team collaboration.

Demonstrate a comprehensive skill set in logistics support, facilitating smooth coordination within the team.

  • Export Order Processing and Logistics Coordination:

Facilitate export order processing in SAP, coordinating with the supply chain team to generate sales orders and purchasing requisition numbers.

Efficiently handle billing for export orders, reconciling totals with finance team reports and delivering soft copy invoices.

  • Transaction Record Maintenance:

Maintain accurate and up-to-date transaction records, ensuring reliability and compliance with organizational standards.

Customer Support Representative (Order Management)

Element 14
07.2022 - 07.2023
  • Expert in Order Processing and Customer Support:
  • Played a pivotal role in the Order-to-Cash process, collaborating closely with buyers/customers from the Asia region to ensure seamless supply of goods for their orders.
  • Received inbound quotation requests, generated standard quotes using AS 400 System, and set up sales orders while providing background support to the entire Customer Service Organization.
  • Efficient in Collaborative Team Support:
  • Collaborated with Material Planners, controllers, and internal support functions such as Logistics and Product Managers to manage and fulfill customer requests for improved delivery dates, highlighting strong teamwork and coordination skills.
  • Meticulous Shipping and Invoicing Document Generation:
  • Generated accurate shipping and invoicing documents, adhering to shipping standards and identifying hazardous contents, showcasing attention to detail and compliance with regulatory requirements.
  • Prioritized Order Fulfillment for Timely Deliveries:
  • Prioritized fulfillment of overdue orders, ensuring timely deliveries and customer satisfaction, demonstrating a proactive approach to problem-solving and meeting customer expectations.
  • Effective Collaboration with Transportation Providers:
  • Coordinated with transportation providers to ensure prompt and proper movement of shipments, emphasizing effective communication and collaboration with external stakeholders.

Order Management Associate

Koch Business Solutions India Pvt Ltd
11.2019 - 07.2022
  • Assisted US buyers/customers with orders by coordinating supply of goods
  • Received quotation requests from customers and sales, creating quotes using SAP System
  • Managed Lease Tooling process, handling quotes, lease order creation, agreements, billing plans, buyouts/repairs, RMA, and renewals based on customer or FO CSR requests
  • Created sales orders in SAP based on purchase orders from buyers/customers and provided order acknowledgments
  • Utilized Salesforce for streamlining communication with import and export planners, facilitating order date changes, cancellations, and addressing customer/FO CSR requests efficiently
  • Participated in Veoneer Process, analyzing Excel files for part supply and demand in initial 10 weeks, submitting tickets, and resolving cases through Service Now
  • Entered orders using Esker tool, managing customer or FO CSR orders efficiently.

Accounts Receivable Executive

Omega Healthcare
10.2017 - 10.2019

Education

Bachelor of Commerce - Human Resources and Marketing

St Aloysius College
Mangalore, India
05.2014 - 05.2017

Skills

SAPundefined

Accomplishments

  • I have been rewarded and recognized for my commendable performance in achieving the goals set by the organization
  • Implemented and stream lined the work process in order to complete the day-to-day task effectively and efficiently
  • Ensured not only to achieve but also exceed the KPI's which were set earlier
  • Resolved long-standing customer issue, delivering exceptional customer service, and significantly reducing complaints.

Passport Number

R4653283

Visa Type

Work Visa

Visa Expiry Date

21/11/25

Personal Information

  • Passport Date Of Issue: 07/07/17
  • Passport Expiry Date: 09/06/27
  • Date of Birth: 04/07/96
  • Nationality: Indian

Timeline

Sale Order Processor

Fresh Del Monte
10.2023 - Current

Customer Support Representative (Order Management)

Element 14
07.2022 - 07.2023

Order Management Associate

Koch Business Solutions India Pvt Ltd
11.2019 - 07.2022

Accounts Receivable Executive

Omega Healthcare
10.2017 - 10.2019

Bachelor of Commerce - Human Resources and Marketing

St Aloysius College
05.2014 - 05.2017
Prashanth VasSale Order Processor