Summary
Overview
Work History
Skills
Accomplishments
Personal Information
Education History
Timeline
Generic
Prashanti Jaroopula

Prashanti Jaroopula

Dubai

Summary

A highly motivated, proactive and extremely experienced, with extensive experience in the financial sector. A performance driven leader focused on achieving the highest levels of operational efficiencies and team performance. Possesses exceptional client and customer relationship leading to superior levels of customer service and customer satisfaction. I am an energetic, innovative and dynamic professional in a fast-paced environment. Due to my excellent academic and career orientation, I can offer a good blend of professional experience, requisite knowledge and skills to become a vital member of your esteemed organization. I am a magnetic00, exuberant and business driven professional who fosters an environment of growth and continuous improvement allowing the teams to flourish and develop.

Overview

6
6
years of professional experience

Work History

Sales Executive

Sales
01.2018 - 06.2018
  • Client meetings, discussions for New Promotions and Offers weekly and monthly for the sales to happen
  • Inviting and introducing the product to the customers
  • Daily Tracking the Sales made and Publishing Reports to the Team, Client and Management
  • Client meetings including Monthly, and Quarterly Business Review
  • Ensuring call/email quality and effectiveness.

Customer Service Representative

WASL Properties
01.2022 - Current
  • Communicate with customers through calls / emails and assist them with their inquiries and explaining the procedure and policies of the company
  • Forwarding the queries and complaints to the concerned department
  • Register complains on the allocated system to get the concerned department to contact the customer
  • Handling outbound calls
  • Maintain the required quality, AHT for the process
  • Able to handle and operate under pressure
  • Sales skills to generate quality results and ability to build productive business relationships.

Skills

  • Eagerness to learn in a real-time scenario
  • Possesses strong and confident interpersonal skills, having the ability to persuade and influence overcome
  • Very approachable and cooperative in working with colleagues to achieve shared outcomes of service quality, high performance and operation efficiencies
  • Takes complete ownership of management activities, exceptional multi-tasking abilities completed to strict timescales Also commitment, reliability and collaborative nature, very supportive to colleagues in the pursuit of achieving targets and performance excellence
  • Interacting with customers, cultivating and building strong, long term successful business Relationships, friendly, courteous, polite and professional at all times
  • Windows
  • MS Word
  • MS Excel
  • MS Office
  • Tally accounting
  • GST
  • Customer Relationship Management Software (CRM)
  • Excellent communication skills
  • Web Surfing
  • Research
  • Email
  • Chat Support
  • Data Entry
  • Video making

Accomplishments

  • Participated in many debate competition
  • First runner up in college fresher competition
  • Product marketing in Healthy ways (2018)
  • Personality Enhancement Program (2019-2021)
  • Project on INVESTMENT ANALYSIS
  • Done with the Beautician course

Personal Information

  • Gender: Female
  • Visa Status: Employ visa
  • Marital Status: Single
  • Date of Birth: 08/01/97
  • Nationality: INDIAN

Education History

  • SCHOOLING SSC-2012
  • INTER -2012
  • DEGREE-2016-2019(B.COM)
  • MBA-2019-2021(BUSINESS FINANCE)
  • TALLY ACCOUNTING-2016

Timeline

Customer Service Representative

WASL Properties
01.2022 - Current

Sales Executive

Sales
01.2018 - 06.2018

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Prashanti Jaroopula