Prashob Unnikrishnan
Cargo Agent
Dubai
Summary
Looking to become part of a growing and productive team within a reputed company that will allow me to both utilize and grow skills as a Cargo Agent. Ready to go the distance using talents to bring value to team management through solid communication interpersonal skill and strong knowledge of freight and cargo practices.
Overview
13
13
years of professional experience
2
2
Certifications
4
4
Languages
Work History
Cargo Partner
Dnata
01.2024 - Current
- Working as a cargo partner staff for KLM Royal Dutch Airline and AirFrance
- Collaborated with colleagues and support staff to maximize team efficiency.
- Follows day-to-day operations related to own job and be available on the assigned task in a timely manner.
- Answer the queries of customer by means of mails and phones
- Fulfil airline requirement as per the request.
- Coordinate with warehouse team related with loading as per load plan.
- Coordinate with baggage team to know baggage details to plan cargo as per space.
- Keep full attendance for Airline meetings.
- Decision making while facing issues and manage with proper solution.
- Coordinate with Load controller at AMS & CDG related with cargo planning.
Cargo Agent DWC Airport
dnata
12.2018 - 12.2023
- Follows all relevant customer service and airlines specific policies, processes, standard operating procedures and instructions so that work is carried out in line with regulations.
- Discusses safety concerns openly and reports them to the concerned Team Leader on shift.
- Complies with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment
- Dangerous Goods Acceptance CAT-6.
- AWB execution through CALOGI
- Acceptance of EXPORT document from customer and verify as per different Airline requirement.
- Charges collection at Counter by cash or through CALOGI Accounts.
- Handling of Import and Export customers by issuing booking (ADM) and assisting them if required any other inspection .
- Answering phone calls of customers and Airlines queries.
- Guides and assists the team of Loaders and Equipment Operators in cargo handling activities (build-up, breakdown, acceptance and delivery, documentation of cargo, courier and mail in line with the standards.
- Inspects and validates against relevant documentation and counts goods at every point of delivery, acceptance, breakdown and build-up to ensure that goods conform to relevant criteria and are dispatched in line with the standard work procedures.
- Enters data manually or automatically in the cargo systems in a timely manner(Import documentation)
- Coordinates with Government Authorities such as Customs, Municipality, Health or Police in an efficient and effective manner to ensure smooth movement of all cargo, courier and mail.
- Handles and loads all special cargo (dangerous goods, live animals, valuable goods, etc.) in line with IATA manuals.
- Performs all related cargo handling activities and operates equipment as required (Tow Trucks, forklifts, etc.) for movement of loads.
- Loads and unloads cargo from ULDs and Trucks as appropriate in a timely manner
Cargo Assistant At Emirates Sky Cargo
Transguard Group
06.2014 - 11.2018
- Check incoming shipments and outgoing cargo against import and export documents. Ensure cargo is fit for shipment and meets standards.
- Follow height, weight and special handling requirements when stacking, moving and arranging items on pallets according to storage plans.
- Interpret and follow safety and security standards.
- Perform assembly and disassembly of Unit Load Devices (ULDs).
- Plan loading of the cargo into ULDs/bulk for carriage on the assigned aircraft in accordance with the priorities given, to achieve optimum utilization of capacity.
- Screen cargo for hazardous materials and goods.
- Store cargo in warehouses according to storage plans and cargo requirements. Transfer and move cargo within the warehouses.
- Weigh ULDs for the development of cargo load plans.
Baggage Handling Staff
Transguard Group
12.2012 - 05.2014
- Coordinate with passenger services department to track unloaded baggage.
- Ensure all bags are scanned and loaded in the correct sequence.
- Issue dispatch orders to Baggage Services Assistants.
- Monitor dispatch of arrival baggage to ensure standards are met.
- Operate automated baggage handling systems and troubleshoot if needed.
- Raise appropriate documents to account for total number of baggage.
- Utilise Baggage Reconciliation System (BRS) to track movement of loaded or unloaded baggage.
- Dubai International Airport (Under Transguard Group)
Education
Diploma - IATA/FIATA
SPEED WINGS
INDIA 04.2001 -
Bachelor of Arts - Arts
GUIDE COLLEGE
INDIA 04.2001 -
VHSE (Vocational Higher Secondary Education) - Science
GVHSS CHETIYAN KINAR
INDIA 04.2001 -
Cate 6 (DG) licence -
Skills
- Goal-oriented planning
- Customer relationship building
- Innovation mindset
- Marketing
- Key client relationships
- Problem-solving
- Teamwork and collaboration
- Self motivation
- Adaptability
- Case analysis
Certification
Valid UAE driving licence
Training completed
- Dnata Live Animal Regulations
- Dangerous goods Acceptance Category 6
- Dnata cargo special Load handling
- Perishable and Pharma training
Declaration
I hereby declare that all the above details are true and correct to the best of my knowledge and belief.
Experiences
Eight years of experience in logistics industry.
Personal Profile
- Nationality: Indian
- Date of Birth: 1988-07-27
- Sex: male
- Passport No: U9850711
Timeline
Cargo Partner
Dnata
01.2024 - Current
Cargo Agent DWC Airport
dnata
12.2018 - 12.2023
Cargo Assistant At Emirates Sky Cargo
Transguard Group
06.2014 - 11.2018
Baggage Handling Staff
Transguard Group
12.2012 - 05.2014
Diploma - IATA/FIATA
SPEED WINGS
04.2001 -
Bachelor of Arts - Arts
GUIDE COLLEGE
04.2001 -
VHSE (Vocational Higher Secondary Education) - Science
GVHSS CHETIYAN KINAR
04.2001 -