Pratham Kumar
Dubai,DUBAI
Summary
Dynamic and results-driven professional with a strong foundation in sales and negotiation, leadership, and team management. Demonstrates exceptional skills in market research and analysis, client relationship management, and strategic planning. Known for adaptability, initiative, and problem-solving abilities that drive successful outcomes. Committed to leveraging communication and presentation skills to enhance organisational success while maintaining attention to detail. Career goals include advancing strategic roles that utilise up-selling expertise to foster business growth.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Assistant manager of sales
Policy Bazaar Insurance Broker
Dubai, UAE
04.2024 - Current
- Improved team performance by implementing effective sales strategies and techniques.
- Developed new business leads through proactive networking at industry events.
- Monitored market trends to ensure competitive pricing of products and services.
- Expedited sales processes by efficiently handling customer inquiries and complaints.
- Handled sensitive customer issues professionally, maintaining trust and loyalty amongst clientele.
- Conducted regular performance reviews for enhanced team accountability and motivation.
- Optimised sales methods to best engage, acquire and retain customers.
Subject matter expert
PBFINTECH DDA
Dubai, UAE
09.2022 - 04.2024
- Managed a team of sales professionals, providing guidance and support to ensure team success.
- Conducted client meetings and negotiations, fostering strong relationships and driving business growth.
- Implemented strategies to optimize sales processes and enhance customer satisfaction.
- Played a key role in training and development initiatives, contributing to the professional growth of team members.
- Improved team's technical skills with comprehensive training programmes.
Senior sales associate
PB FINTECH DDA
Dubai, UAE
07.2021 - 08.2022
- Spearheaded the establishment of operations in Dubai as part of a pilot batch, demonstrating adaptability and effectiveness in a new market.
- Educated customers about company products, services and special offers.
- Kept track of current and potential clients needs to recommend new applicable products and services.
- Met with clients to assess insurance and investment needs and answer policy questions.
- Progressed to Subject Matter Expert within six months, entrusted with managerial responsibilities including team management, client meetings, and task delegation.
Sales associate
Policybazaar.com
Delhi, India
03.2019 - 06.2021
- Excelled in selling investment and insurance products, consistently exceeding targets through exceptional performance.
- Recognized as a "Rising Star" for outstanding achievements in sales.
- Promoted to Senior Sales Associate for exceeding sales targets and demonstrating strong leadership skills.
Education
Diploma - BSC NAUTICAL SCIENCE
IMI MARITIME INSTITUTE
01.2016 - 07.2017
Bachelor of Science -
Capital University
06.2019 - 06.2022
Skills
- Sales and Negotiation
- Leadership and Team Management
- Market Research and Analysis
- Client Relationship Management
- Adaptability and Initiative
- Problem-Solving and Decision-Making
- Communication and Presentation
- Organizational Skills
- Strategic Planning and Execution
- Attention to Detail
- Up-Selling expertise
Accomplishments
- Recognized as "Rising Star" multiple times for outstanding performance and exceptional contributions to the team.
- Awarded "Star of the Month" numerous times in recognition of top-tier sales achievements and exemplary customer service.
Languages
English
Hindi
Affiliations
- Travelling
- Health and fitness
Custom
Personal Information
Nationality: Indian
Timeline
Assistant manager of sales
Policy Bazaar Insurance Broker
04.2024 - Current
Subject matter expert
PBFINTECH DDA
09.2022 - 04.2024
Senior sales associate
PB FINTECH DDA
07.2021 - 08.2022
Bachelor of Science -
Capital University
06.2019 - 06.2022
Sales associate
Policybazaar.com
03.2019 - 06.2021
Diploma - BSC NAUTICAL SCIENCE
IMI MARITIME INSTITUTE
01.2016 - 07.2017
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