Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
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Pratheesh Kumar

Pratheesh Kumar

Ajman

Summary

Document Management Specialist, providing general administrative back-up and other duties. Familiar and experienced with electronic filing systems, various document management technologies and scanning experience. Knowledge of filing systems and standards. Proficiency working with Document Management Systems and Customs Clearing System. Multi-tasks well and efficiently manages changing priorities. Excellent organizational and analytical skills, with attention to detail.

Overview

2026
2026
years of professional experience
2
2
years of post-secondary education
4
4
Languages

Work History

Coordinator and Document Controller

AIR (Advanced Inhalation Rituals) - Al Fakher FZE
07.2024 - Current
  • Entered data, generated reports, and produced tracking documents for machineries.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Managed task timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Collaborated with department heads to develop strategic plans aligning with department objectives, fostering a unified approach toward shared goals.
  • Gathered and organized materials to support operations and production.
  • Streamlined administrative processes, allowing for more efficient use of resources and better support for production teams.

Document Control Coordinator

RSL
6 2022 - 06.2024
  • Scanned, filed and transmitted various documents and adhered to digital filing procedures.
  • Complied with safety regulations as outlined in organizational procedures to minimize legal issues.
  • Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
  • Carefully reviewed all documents and reports for completeness and accuracy.
  • Monitored due dates and deadlines and worked to submit all documents on time or early.
  • Served as main point of contact for VIP guests and kept hotel departments briefed on individual requirements.
  • Directed staff to handle needs for individual guests to resolve issues and generate positive customer experiences.
  • Maintained organized and efficient document flows by using excellent planning and multitasking skills.

Customer Service/Customs Clearing Agent

Hutchison Ports Ajman
04.2015 - 03.2022
  • Responsible for ensuring that all shipments comply with relevant customs regulations and are cleared for entry or exit in timely manner
  • This role requires thorough understanding of customs laws and procedures, strong attention to detail, and excellent communication skills to coordinate with various stakeholders
  • Prepare and review import/export documentation, including bills of lading, invoices, and packing lists
  • Ensure all necessary customs documentation is accurately completed and submitted on time
  • Stay updated on current customs regulations and requirements
  • Ensure all shipments comply with local, national, and international customs laws
  • Handle compliance with various regulatory bodies and government agencies
  • Liaise with clients, customs officials, and other relevant parties to resolve any issues or discrepancies
  • Communicate effectively with shipping lines, airlines, freight forwarders, and warehouse staff
  • Provide solutions to minimize delays and ensure smooth customs processing
  • Calculate customs duties, taxes, and other charges for shipments.

Warehouse Assistant

GAC Logistics (GAC & A&E)
12.2012 - 03.2015
  • Responsible for preparing and fulfilling warehouse orders for delivery or pickup according to the schedule
  • Duties include receiving and processing incoming stock, conducting inventory controls, and maintaining high standards for audits.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Assisted with stock takes and cycle counts to promote accurate inventory processes.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.

Sales Executive

LALITH Garments
01.2011 - 09.2012
  • Achieved sales goals and service targets by cultivating and securing new customer relationships
  • Developed strong rapport with customers and created positive impression of business
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Sales Agent

Shobha Textiles
11.2008 - 10.2009
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Retained excellent client satisfaction ratings through outstanding service delivery.

Education

BBA - Marketing

Annamalai University
05.2009 - 05.2011

Skills

  • Data entry proficiency

  • Compliance controls

  • Records Management

  • Document Management

  • Customs clearance procedures

  • Customer Service & Complaint resolution

  • Report Preparation

  • Administrative Leadership

  • Activity Coordination

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Languages

6,6,5,5

Personal Information

Timeline

Coordinator and Document Controller

AIR (Advanced Inhalation Rituals) - Al Fakher FZE
07.2024 - Current

Customer Service/Customs Clearing Agent

Hutchison Ports Ajman
04.2015 - 03.2022

Warehouse Assistant

GAC Logistics (GAC & A&E)
12.2012 - 03.2015

Sales Executive

LALITH Garments
01.2011 - 09.2012

BBA - Marketing

Annamalai University
05.2009 - 05.2011

Sales Agent

Shobha Textiles
11.2008 - 10.2009

Document Control Coordinator

RSL
6 2022 - 06.2024

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