Summary
Overview
Work history
Education
Skills
Personal Information
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Pratik Nirupam Das

Pratik Nirupam Das

Dubai,UAE

Summary

  • Product Owner/Scrum Master more than 8 years of rich & successful Product Management and Consulting experience in Automotive , Healthcare & Ecommerce Domain and Building SaaS products
  • Extensive experience in Agile-Scrum Methodology. Creation and prioritizations of Product Backlog, designing user stories, wireframes, and facilitating scrum ceremonies.
  • Insightful experience of working in a Products division with hands-on experience as Business Analyst with a focus on Consulting, Business Analysis & providing Solution Designs.
  • An astute team player with strong interpersonal and analytical skills, and has the ability to work in a group as well as an individual contributor.
  • Expert in working as a direct liaison between all the stakeholders of the project to ensure successful implementation of business requirements.
  • Expertise in Developing Healthcare Portals, Cloud based e-commerce platform, Dash boards to analyse e Telematic data.
  • Created Business presentations and documentation as per the business needs.

Overview

8
8
years of professional experience

Work history

Technical Product Owner

Solera
Dubai
11.2021 - Current
  • Led cross-functional teams in developing, testing and launching new products.
  • Implemented assessment mechanisms to evaluate and optimise existing product performance.
  • Formulated and evolved customer propositions to meet needs, deliver value and achieve growth targets.
  • Monitored and reported on KPIs, leveraging data for continuous improvement.
  • Increased revenue by launching new product lines.
  • Fostered cross-functional collaboration to drive innovation and efficiency.
  • Collaborated with cross-functional teams to develop feasible solutions for product evolution.
  • Assessed potential in new market sectors and emerging technology for growth opportunities.
  • Collaborated with finance to develop robust business cases for product viability and profitability.
  • Championed customer experience throughout product development process.
  • Analysed market trends using customer data, research, market reports and regulations.
  • Presented and gained approval for product propositions from stakeholders and senior management.
  • Acted as key liaison between technical and non-technical stakeholders for alignment.
  • Prioritised product backlog to achieve goals and targets.
  • Translated unstructured work requests into actionable user stories, using Jira.
  • Drove continuous improvement by keeping abreast with Agile and Scrum best practices and trends.
  • Conducted continuous evaluations to improve products and user experience.
  • Worked on integration projects with various OEMs in the automotive industry, including Mercedes-Benz, Aston Martin, Toyota, Mitsubishi, and GM, ensuring seamless integration and collaboration.
  • Created high-quality user stories, collaborating with other product owners, UX designers, and developers to deliver exceptional user experiences.
  • Utilized project management tools such as JIRA, Azure DevOps, and Asana to effectively manage project timelines, tasks, and deliverables

Product Owner

Ernst & Young
Bangalore
12.2020 - 11.2021
  • Led the technical product development of the global shopping experience, driving higher Shop-to-Cart conversion rates, average order value, and revenue per visit by leveraging Agile methodology and Salesforce.com.
  • Reduced user exit rates and improved customer satisfaction by implementing customer-centric strategies based on individual interests and preferences.
  • Maintained strong relationships with customers and represented their requirements throughout the development process, ensuring their needs were met.
  • Acted as the Guardian for Agile Implementation, ensuring adherence to Agile principles and practices within the team.
  • Played a key role in program management activities for the Online Solution Configurator Module, coordinating with cross-functional teams and analyzing future dependencies for API integrations and event subscriptions.
  • Collaborated with stakeholders across functional areas to implement product and solution strategies, creating the Product Backlog for future sprints and releases.
  • Conducted market analysis to identify opportunities and assess competitive sites, making product recommendations to drive a best-in-class global experience.
  • Ensured offerings were defined to maximize profitability and customer satisfaction, adjusting product strategies to respond to competition.
  • Developed and maintained the product roadmap, outlining dependencies, timelines, milestones, and acceptance/success criteria for Dell Commerce Services products.
  • Created business and technical requirements to architect solutions that adhered to modern design principles and performance standards.
  • Assisted with release planning, sprint planning, and estimation sessions, delivering reports to track progress and communicate updates.
  • Collaborated with product development leaders in engineering/R&D teams to ensure customer needs and requirements were effectively represented.
  • Served as a subject matter expert for internal and external product events, providing insights and expertise on the product and its features.

Business Analyst / Product Owner

ESSPL
Bangalore
01.2019 - 12.2020
  • Drove product enhancements that significantly increased customer value and revenue, resulting in a 20% growth in sales.
  • Collaborated with the Senior Product Owner to define, develop, and refine requirements for a complex software product, effectively shaping the product roadmap.
  • Defined, clarified, and prioritized user stories, working closely with the product manager and development teams to ensure alignment with use cases, features, and overall product goals.
  • Successfully facilitated Release Planning, Sprint Planning, and Reviews in collaboration with the scrum masters, ensuring efficient and effective project execution.
  • Collaborated with development teams to produce technically focused user stories, ensuring accuracy and feasibility in implementation.
  • Coordinated with other product teams to manage inter-dependencies and ensure seamless integration of features and functionalities.
  • Provided valuable input to the strategic vision for the product, contributing to its long-term success and market competitiveness.
  • Effectively communicated and expressed Product Backlog items, definitions, grooming, refinement, and prioritization to achieve business goals.
  • Actively participated in customer calls and meetings, listening to customer requirements and providing expert advice on product features and strategic direction.
  • Presented and demonstrated the solution to external groups and customers, effectively showcasing its value and capabilities.
  • Served as a subject matter expert for internal and external product events, sharing insights and knowledge to enhance understanding and engagement.

Business Analyst/ Proxy Product Owner

HPE
Bangalore
09.2016 - 07.2019
  • Led the gathering and elicitation of business requirements for functional enhancements and change requests, ensuring alignment with client needs and objectives.
  • Conducted thorough gap analysis and preliminary design proposals for the Managed Care module of DXC's MAPS product, contributing to the overall improvement of the system.
  • Prepared comprehensive user documentation, including problem resolution, help pages, tooltips, and user manuals, enhancing user experience and facilitating problem-solving.
  • Analyzed business and functional requirements, creating user stories, business requirement documents, data elements, business rules, use cases, UI designs, and mockups.
  • Collaborated closely with software architects and lead architects to ensure technical feasibility and seamless development process.
  • Educated engineers and test analysts on healthcare domain knowledge, enabling them to better understand and contribute to the project.
  • Managed product backlog refinement and prioritization, as well as change request management, ensuring efficient and effective project execution.
  • Provided end-to-end assistance to the development and QA teams throughout the development and testing phases, ensuring smooth progress and timely delivery.
  • Supported the testing team in identifying key test scenarios and reviewing test case scripts, ensuring comprehensive and accurate testing coverage.
  • Conducted user acceptance testing to validate the quality and functionality of the product, identifying and resolving any issues or bugs.
  • Conducted application demos and actively participated in various scrum ceremonies, fostering collaboration and effective communication within the team.

Business Analyst

Sigmoid
Bangalore
11.2015 - 09.2016
  • Prepared a comprehensive feature list for incorporation into a new product, ensuring alignment with end-state requirements.
  • Conducted gap analysis to identify existing features and researched enhancements, documenting findings to drive product improvements.
  • Documented functional business requirements, including screen mockups, data elements, list of values, and business rules, ensuring clear communication and understanding.
  • Conducted interviews and meetings to gather requirements, facilitating effective collaboration and information exchange.
  • Prepared detailed Business Requirements Document, providing a comprehensive roadmap for product development.
  • Analyzed complex business requirements and proposed solutions, contributing to the successful delivery of high-quality products.
  • Acted as Proxy Product Owner, actively participating in product backlog grooming and prioritization.
  • Supported change request management, defect triage, and resolution, ensuring smooth project execution.
  • Collaborated with the testing team to define key test scenarios and reviewed test case scripts, ensuring comprehensive test coverage.
  • Managed communication and coordination between onsite and offshore teams, fostering effective collaboration and information sharing.
  • Ensured clear understanding of requirements within the team, clarifying queries and providing guidance as needed.
  • Provided end-to-end assistance to the development and QA teams throughout the development and testing phases, ensuring successful project delivery.
  • Led the project team in delivering high-quality deliverables within tight timelines, effectively managing resources and priorities.
  • Conducted application demos, training sessions, and various Scrum ceremonies, facilitating effective communication and collaboration.

Education

Product Management

ISB - Indian School of Business
India

MBA (Operations & Marketing) - undefined

Institute of Public Enterprise

B.Tech. (Chemical Engineering) - undefined

C V Raman College of Engineering

Skills

  • Strategic Planning
  • Customer Relationship Management
  • Product Roadmapping
  • User Experience Design
  • Business Analysis
  • CSPO Certified
  • Agile-Scrum Methodology
  • Stakeholder Management
  • Product Backlog Refinement
  • Go-To Market Strategy
  • Defect Management
  • Program Management
  • Azure DevOps
  • Jira
  • Product mix development
  • Product training
  • Backlog management

Personal Information

Date of birth: 02/27/89

Languages

English
Fluent
Hindi
Fluent

Timeline

Technical Product Owner

Solera
11.2021 - Current

Product Owner

Ernst & Young
12.2020 - 11.2021

Business Analyst / Product Owner

ESSPL
01.2019 - 12.2020

Business Analyst/ Proxy Product Owner

HPE
09.2016 - 07.2019

Business Analyst

Sigmoid
11.2015 - 09.2016

Product Management

ISB - Indian School of Business

MBA (Operations & Marketing) - undefined

Institute of Public Enterprise

B.Tech. (Chemical Engineering) - undefined

C V Raman College of Engineering

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