Praveen Kumar Gautam
Dubai
Summary
Seasoned operations and HR professional with over 15 years of experience managing large-scale workforce operations. Proven track record in optimizing operational efficiency and delivering high-quality service across multiple client contracts. Successfully managed 6000+ employees, enhancing service delivery and reducing absenteeism through strategic policy implementation.
Overview
20
20
years of professional experience
Work History
Operation Manager
Auxilium Employment Services.
05.2025 - Current
- Managed mobilisation and contract delivery against contractual and statutory duties daily.
- Responsible for managing 1,800 employees and 6 clients across UAE.
- Initiated and maintained policies and processes that reduced unauthorised absenteeism outcomes.
- Sourced overseas candidates to match client requirements during recruitment drives.
- Managing and arranging accommodation and procuring required PPE, transportation and other operational requirements .
HR Operations Executive
DULSCO LLC
Dubai
09.2023 - 05.2025
- Implemented comprehensive HR strategies to support organisational objectives and workforce performance.
- Monitored employment legislation changes and adapted HR practices to meet requirements.
- Answered employee queries on HR policies, benefits, and related issues empathetically.
Sales & Ops Manager
Fenugreek Africa Ltd
Zanzibar
07.2022 - 06.2023
- Develop goals and objectives that tend to growth and business
- Design and implement business plans and strategies to promote the attainment of goals
- Ensure that the company has the adequate and suitable resources to complete its activities (e.g. People, material, equipment etc.)
- Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness
- Maintain relationships with partners/vendors/suppliers
- Achieve growth and hit sales targets by successfully managing the sales team
- Design and implement a strategic business plan that expands company's customer base and ensure its strong presence
- Created world-class sales strategy to achieve established targets.
HR & Operations Executive
DULSCO LLC
Dubai
12.2021 - 06.2022
- Maintain HR documentation, including employee handbook, policies, and standard operating procedures.
- Coordinate service agreements, contracts of employment, and HR guidance.
- Administer leave management, onboarding, and offboarding procedures for employee records.
Operations Manager
Totus Business Solution, Transguard Group LLC
11.2016 - 10.2021
- Managing the mobilization & on-going contract delivery of over 6250 employees, in accordance with contractual & statutory requirements.
- Initiated, developed & implemented policies and processes which reduced unauthorized absenteeism by 2.4%
- Served as key corporate representative, liaising with various stakeholders in support of operational excellence.
- Identified growth opportunities and handing them over to the relationship manager to convert to deals
- Once converted ensured receipt of any applicable addendum, additional contract security and mobilization payments
- Liaised daily with the overseas recruitment manager/arrivals manager on status of Demands
- Ensured delivery of scorecards in line with group and business unit budgets and expectations
- Resolved staff issues together with relevant internal departments
- Leading a team of 6250+ across 12+ locations
- Developed, recommended and implemented strategies to improve employee work quality and speed.
Operations Coordinator
Transguard Group LLC, TG AVIATION SERVICES
Dubai
04.2012 - 11.2016
- Worked on to EK Sky Cargo / Dnata Cargo at Dxb & DWC airports.
- Ensured compliance with all company standards and procedures.
- To manage and operate the development and implementation of administrative systems and procedures to support the airside operations team within the business unit in coordination with site Supervisors, Admin Support.
- Liaising with Corporate Services such as HR - regarding mobilization of new joiner employee inductions and all the administration process.
- Liaising with Property & Logistics regarding transportation and accommodation requirements.
- Responsible for onsite training, development and reviewing the team, all training records to be completed and filled accordingly.
- Ensure all staff members are well presented at all times, including uniforms, general appearance.
- Implemented corrective actions after collecting and analyzing customer and employee feedback.
- Coordinating with the client as and when required ensuring all requests are adhered too within the agreed satisfactory time limit.
HR Coordinator
Transguard Group HR
Dubai
03.2009 - 03.2012
- Providing general administrative support such as preparing correspondence, forms and reports, arranging meetings, composing correspondence, processing confidential reports and documents, filing.
Administration Assistant
Transguard Group, TG HMRT
04.2006 - 02.2009
- Responsible to maintaining time sheets and accurately inputting time and attendance data into the computer for construction site based employees.
- Responsible to verify attendance, hours worked and pay adjustments while tracking overtime hours to process monthly payroll.
- Responsible for keeping track of leave application, Resignation, sick days for employees.
- Kept and maintained accurate filing system for preservation of office information.
- Assisting site based employees on their admin related queries.
- Managing subordinates and handling their daily reports to get their task discharged before time collapse.
Education
Master of Business Administration - Operations
Jaipur National University
Jaipur, India01-2016
Bachelor Of Business Administration - Business Studies
Rajiv Gandhi Open University
India01-2004
Intermediate -
Govt. Boys Sr. Secondary School
New Delhi India.High School -
Govt. Boys Sr. Secondary School
New Delhi IndiaSkills
- Communication and interpersonal skills
- Resource allocation
- Operational management
- Analytical problem-solving
- IOSH managing safely certified
- HSE audits
- Lean Six Sigma yellow belt
- Cargo documentation expertise
- Dangerous goods handling
- Frisking techniques
- Employee onboarding processes
- First aid certification
- Leadership training
- Team collaboration
Languages
English
Upper Intermediate
B2
Hindi
Proficient
C2
Urdu
Upper Intermediate
B2
Custom
www.linkedin.com/in/praveen-gautam-0b790a48
Interests
- Yoga ( Certified Yoga trainer )
- Travelling
- cooking
Timeline
Operation Manager
Auxilium Employment Services.
05.2025 - Current
HR Operations Executive
DULSCO LLC
09.2023 - 05.2025
Sales & Ops Manager
Fenugreek Africa Ltd
07.2022 - 06.2023
HR & Operations Executive
DULSCO LLC
12.2021 - 06.2022
Operations Manager
Totus Business Solution, Transguard Group LLC
11.2016 - 10.2021
Operations Coordinator
Transguard Group LLC, TG AVIATION SERVICES
04.2012 - 11.2016
HR Coordinator
Transguard Group HR
03.2009 - 03.2012
Administration Assistant
Transguard Group, TG HMRT
04.2006 - 02.2009
Master of Business Administration - Operations
Jaipur National University
Bachelor Of Business Administration - Business Studies
Rajiv Gandhi Open University
Intermediate -
Govt. Boys Sr. Secondary School
High School -
Govt. Boys Sr. Secondary School